---
title: "User research for mobile apps"
description: "An overview of user research methods for mobile apps, including app reviews, support requests, session replays, heatmaps, and user interviews."
url: https://uxcam.com/academy/mobile-app-product-management-certification/user-research-for-mobile-apps/
language: en-US
date_published: 2023-11-10T09:36:42.770Z
date_modified: 2026-10-08T13:17:54.778Z
---

[Mobile Product Management Certification](https://uxcam.com/academy/mobile-app-product-management-certification/) · Lesson 7 of 21

# User research for mobile apps

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About this lesson Resources

This lesson provides a comprehensive overview of user research methods for mobile apps, including app reviews, support requests, session replays, heatmaps, user interviews, funnel analytics, flow analytics, Jobs-to-be-Done Effort Surveys, focus groups, NPS surveys, usability testing, A/B testing, and beta testing.

**Key takeaways:**

- User research is essential for shaping the Opportunity Tree, a tool that helps product managers map out desired outcomes, identify opportunities, brainstorm solutions, and design experiments to validate those solutions.
- There are various user research methods available, each with its own set of benefits and limitations. The best method for a particular project depends on the specific needs and constraints.

- Slides:[Lesson slides](https://drive.google.com/file/d/1HFZ3bBjiwWX9rTD0wWo1Ubb04YGH_wli/view?usp=sharing)
- E-book:[Complete guide to mobile app heatmaps](https://resources.uxcam.com/hubfs/E-Book%20Complete%20guide%20to%20mobile%20app%20heatmaps.pdf)

**Lesson 7 of 21**

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