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User journey mapping: a complete guide (Examples and FREE Templates)

What is user journey mapping? Imagine your product is a supermarket and your user is the person wanting to refill their fridge. They need to:  Decide what to buy, and in what supermarket will they be able to find and afford it Remember to bring their coupons Get there Park there  Find everything Pay Pack it up Get home Unpack Save the new coupons...

January 16, 2022 by Alice Ruddigkeit