UXCam Updates: Rage Tap Heatmaps, Session Sharing and More
April 4, 2019 by Jonas KurzwegHere are the major product updates for UXCam in March. Rage Tap Heatmaps You can now filter Heatmaps for Rage Taps. Here is an example from a test app. The Rage Tap Heatmap shows a large amount of activity on the “Cart” and "Summary” tab. This example indicates that a lot of customers are clicking on those tabs assuming that…
UXCam wins 2019 Premium Awards in Customer Experience Management Software Space of Established Platform for SaaS Reviews
February 18, 2019 by Jonas KurzwegWe are proud to announce that UXCam has received the 2019 Premium Usability & Rising Star Awards from FinancesOnline.According to their software experts, UXCam provides users with a “crystal clear view” of the customer journey and improve their customer experience strategy, which greatly aids in better understanding one’s clients. We are especially delighted to win the Premium Usability Award, as…
Important Update regarding the new App Store compliance guidelines
February 11, 2019 by UXCamUpdate April 15: We have a compliant SDK that removes the screen recording and instead uses the schematic representation of the app to draw shapes and visualize app-behavior. Learn more here: https://uxcam.com/blog/apple-new-guidelines-compliant-ios-sdk/ There is a new article published on App Analyst, in which a mobile expert found that the Air Canada iPhone app was not properly masking sensitive data on session replays gathered by another session recording tool. In response to this finding, Apple now requires…
UXCam Update: Flutter, Segments, Design Changes
February 5, 2019 by Jonas KurzwegWe made numerous changes to UXCam in the month of January. Here are three of the bigger ones. You can look forward to the next weeks as well, in which we will add entirely new features! Added Support for Flutter What is Flutter? Flutter is an open-source cross-platform mobile application development tool created by Google. Flutter apps are written in…
Skyrocket Your App With User-Focused Onboarding
February 5, 2019 by Annemarie BufeAt UXCam, we are helping companies to improve app user experiences on millions of devices every day. Through this journey, we came to understand: Onboarding matters. Onboarding is: The first point of contact with your new users.The process which makes your users familiar with your app.The chance to activate your users.The first impression users get from your app & brand.…