Onboarding Examples: 8 Great Flows 2020

Onboarding examples from successful companies

onboarding examples cover

If you’re reading this, you’re looking for great onboarding examples to get inspired by.

You’ve come to the right place, let’s dive into some delightful onboarding examples.

LinkedIn Onboarding Example

The LinkedIn app follows a progressive multi-step onboarding.

User Onboarding Flow example

Take notice:

You can skip all steps in the LinkedIn onboarding. This helps to convert indecisive users later on, who might not be ready for the commitment yet.

onboarding example

LinkedIn gives new users the option to skip all onboarding steps.

Myfitnesspal Onboarding example

The myfitnesspal onboarding is extremely long. That can be a bad thing — but not in this case.

The long onboarding gives new users the feeling that the app and their weight loss/gain plan is customized for them.

Myfitnesspalonboarding top onboarding example

Flipboard Onboarding Example

Flipboard’s onboarding follows the breadcrumb technique.

The breadcrumb technique saves intimidating asks like “what’s your email address?” for last. Instead, it starts with easy-to-answer questions first, to get the user into the habit of saying yes.

Flipboard onboarding example

Get your new users into the habit of saying yes!

Instagram Onboarding Example

Facebook, which owns Instagram, knows how to use psychology to engage users — and the onboarding of Instagram is no different.

Instagram’s onboarding creates fear of missing out (FOMO).

Instagram Onboarding Example

If you have a Facebook account, Instagram will tell you about friends that already use Instagram. The friend names are not randomly chosen, these are friends that Facebook already sees high engagement with.

If all of your closest friends already use Instagram, you don’t want to miss out, right?

Create “Fear of missing out” to keep your users invested during the onboarding.

Here are the last steps of Instagram’s onboarding:

Onboarding Instagram

Onboarding Personas

There are a lot of different people who could use your mobile app. You can separate them in different ways and on different aspects.

One way to do it is to look at how savvy they are with technical devices.

The app beginner

You can find two types of users in this category:

  1. The users who are not comfortable with technical things in general.
  2. The users who are not comfortable with your specific (complicated to use) app.

The onboarding process should give them an overview of the functionalities and help them to understand the basic usage of your app.

Keep it simple and don’t overwhelm.

A walkthrough could help to find and understand the features needed to use the app.

Evernote Onboarding Example

Evernote gives a great onboarding example of simple progressive user onboarding. It guides the users through every offered function.

onboarding example evernote
Onboarding Evernote mobile app onboarding example
mobile app onboarding example

Strategy to use for these users: progressive onboarding

How to design it: Using fancy control elements is not the best idea. Explain step by step how your app works.

Just focus on what’s important and helpful. With a progressive onboarding, you simplify complex workflows.

Moreover, you point out hidden functions and gestures in your app.
The users learn how to use the app correctly.

The Advanced Users

In this category, you find users who understand most of the common UI and app interactions and elements.

Take a look at the complexity of your app.

If your app is easy to understand and use you don’t need to explain every simple step.

Strategy to use for these users: Progressive-, Benefit- and function-oriented onboarding

How to design it: You can be creative. It’s possible to play around with uncommon gestures, animations, and elements to stand out from the crowd.

The Business Users

You can expect that this group of users know how to work with technical devices like smartphones.

It’s probable that they understand the common app UI, app interactions and elements, too.

For this target group, it’s helpful to focus on the value you can offer.

Trip.com Onboarding Example

Another great benefit-oriented onboarding example gives Trip.com. It clearly communicates the benefits of their app in the headlines.

mobile app onboarding examples

Timely Onboarding Example

Timely gives a function-oriented onboarding process example.

The focus is on what the user can do with the app, instead of the benefits.

mobile app onboarding example

Sleepzy Onboarding Example

Of course, a combination of both types is possible. Sleepzy uses function-oriented onboarding.

The app shows the users which function it offers.

mobile app onboarding example sleepzy

On closer inspection, it can be seen that there is benefit-oriented onboarding too.

The app describes the function of “sleep sound analysis”.

Strategy to use for these users: function or benefit-oriented onboarding

How to design it: Play around with swiping, moving elements or even with some fancy features during your onboarding process.

Just don’t overdo it, stay serious!

Educational words give users a more detailed explanation of the benefits they can expect.

Why care about target groups during onboarding?

Target Group onboarding gif mobile app onboarding example

Designing your onboarding process is essential for the success of your mobile app!

The onboarding process is the first thing the users get in touch with.

The most important seconds are the first ones in which you present yourself to your users.

If you deter them or don’t fill their preferences or issues you’ve lost them as users.


That concludes the article – which target group does your app have?

And how do you take this knowledge into consideration for your onboarding?

To find out how your users exactly behave during your onboarding, start a free trial with UXCam!

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FAQ

What’s an onboarding flow?

An onboarding flow is a series of steps that makes new users familiar with an application.

What’s the best way of onboarding new users?

Although each application requires a unique approach, the aha-moment should always be in the center of your onboarding flow. The aha-moment is the moment when the user experiences the value of your app for the first time.

What’s the breadcrumb technique?

The breadcrumb technique is a conversion optimization tactic that you can use to keep users engaged during your onboarding. The breadcrumb technique starts with small requests that gets users into the habit of saying “yes” and saves the hard questions, e.g. giving up personal information, for the end of the flow.

Onboarding Examples: 8 Great Flows 2020