Plan Guide
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Free
Limited plan for small teams
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Premium
Essential plan for smaller teams
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Professional
Complete solution for growing teams
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Enterprise
Custom solution for scaling companies
Free of charge
Capacity
- 500 video recordings per month
- 5,000 UX metadata recordings per month
- 1 month of data retention
- Record in single app
- Single member
Included Features
Session analysis
Crash analysis
3rd party integration
User analysis
Screen analysis
Full acreen
Advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance
$199 per month billed annually
Capacity
- 25,000 video recordings per month
- 50,000 UX metadata recordings per month
- 3 months of data retention
- Up to 3 apps
- Up to 5 team members
Included Features
Session analysis
Crash analysis
3rd party integration
User analysis
Screen analysis
Full screen
Advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance
$399 per month billed annually
Capacity
- 50,000 video recordings per month
- 100,000 UX metadata recordings per month
- Possibility to buy additional recordings every month
- Conditional video recording within the first 2 million sessions per month
- 6 months of data retention
- Unlimited apps
- Unlimited team members
Included Features
Session analysis
Crash analysis
3rd party integration
User analysis
Screen analysis
Full screen
Advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance
Capacity
- Custom video recordings per month
- Custom UX metadata recordings per month
- Possibility to buy additional recordings every month
- 12 months of data retention
- Unlimited apps
- Unlimited team members
Included Features
Session analysis
Crash analysis
3rd party integration
User analysis
Screen analysis
Full screen
Advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance
Plan Comparison Table
| Free | Premium | Professional | Enterprise | |
|---|---|---|---|---|
| FREE - forever | $199 per month billed annually (or $299 per month billed monthly) | $399 per month billed annually (or $599 per month billed monthly) | Contact Us | |
| Video recording per month | 500 | 25,000 | 50,000 | Flexible |
| UX metadata recordings per month | 5,000 | 50,000 | 100,000 | Flexible |
| Additional session & video recordings per month | n/a | n/a | Custom | Custom |
| Time of data retention | 1 month | 3 months | 6 months | 12 months |
| No. of apps | 1 | 3 | Unlimited | Unlimited |
| Members on the team | 1 | 5 | Unlimited | Unlimited |
| 3rd party integration | ||||
| Session analysis | ||||
| Crash analysis | ||||
| User analysis | ||||
| Screen analysis | ||||
| Full screen & advanced replay | ||||
| Rule based recording | ||||
| Offline recording | ||||
| Priority support | ||||
| Legal guidance |
FAQ
How does UXCam count Sessions?
A session begins with the start of a user session in your app and ends after your app has entered the background. The session includes all screen views and events.
What if I exceed the limit for my plan?
Your bill is under your control, we won’t ‘automatically’ upgrade your plan. Once you exceed your plan's monthly limit, you'll receive an email asking you to upgrade. You'll need to do this before you can record more sessions.
Can I change plans or cancel?
Absolutely. You can upgrade/downgrade your plan or cancel your subscription at any time you want.
Will UXCam affect the app's bandwidth and performance?
It uses less than 1MB of bandwidth per minute of video and adds no perceivable overhead to your app performance.