Empathy Statements for Effective In-App User Service: 8 Best Practices

Customer support is becoming more and more relevant for mobile apps. Using empathy statements will help you to get a better and more personal connection to your customer.It's a crucial area that will determine the success of your app, especially if you start a new business. The better the customer support, the better the reviews in the app store. The…

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How to get respect from your development team (as a Product Manager)

Ahh developers. As a Product Manager you do love them — but it can be a love-hate relationship. Most of them are easy to work with, but occasionally they disagree with you — and then it will be hard to get to where you want. In the following, I will help you to get the respect of your development team, so you can make…

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