Empathy Statements for Effective In-App User Service

Customer support is becoming more and more relevant for mobile apps.It's a crucial area that will determine the success of your app, especially if you start a new business. The better the customer support, the better the reviews in the app store. The bigger the user satisfaction, the bigger the chance that your app will go viral. It is not…

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How to get respect from your development team (as a Product Manager)

Ahh developers. As a Product Manager you do love them — but it can be a love-hate relationship. Most of them are easy to work with, but occasionally they disagree with you — and then it will be hard to get to where you want. In the following, I will help you to get the respect of your development team, so you can make…

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