User journeys

See the pathsyour users actually take

Know how users behave. See the most common paths, a single user’s flow, and how behavior differs by segment.

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A user journey map of three app screens on the lines users took: two users at App launch, one at Home and an X at Checkout, where nobody got through, with the AI assistant asking "Where do users abandon their journey?" while it analyzes session patterns

Product tour

Watch a quick tour

Get complete context

Know what led to a screen visit and what came next

See what users did right before and after visiting any screen in your app, so every step of the journey makes sense in context.

  • See which screens users visited before and after any screen
  • Watch the replay of any screen visit to see what really happened
  • Filter to the users who converted and see the route they took
Overhead view of a person at a laptop with a session context card (device, app version, event log), filter tags and a "Key event" card

User journey flows

Get user journey flows automatically from your data

Journey maps should come from real data, not guesswork, so UXCam creates yours for you.

  • Build on real sessions, not workshop guesses
  • Start without tagging a single event
  • Watch new sessions roll in as they happen
User journey flow from onboarding to confirm with a 34% drop-off at payment details, next to a payment screen heatmap noting "Users hesitate before payment confirmation"

User paths

Find the paths that convert and those that don’t

See where users exit your app, and what led up to it.

  • See which paths end in an exit
  • Filter to the users who converted and the route they took
  • See loops where users circle back to the same screen
User journey of one session with the checkout screen selected, a "Hypothesis confirmed" note and a session replay player

Segmentation and properties

Split user journeys by version, country or device

Filter your journey flows by segment and see how behavior changes.

  • See if iOS users take a different path than Android users
  • Switch between new and returning users
  • Save a segment and reuse it across journeys
Woman with a tablet in front of pre-built segments for new, returning and slipping-away users, with an onboarding behaviour card counting 1.2K new users

Privacy
by design

At UXCam, we built privacy into our services so you can improve the user experience with peace of mind. With our privacy features, you can blur and mask:

Profile screen with a masked section

Specific screen areas

when you need to hide a specific section of your screen.

Login screen with masked input fields

Text input fields

when you only collect PII data with text fields.

Fully masked app screen

Entire screens

when you need to hide the whole screen.

AICPA SOC 2GDPR compliant

We strictly adhere to a non-recording policy of any PII (Personally Identifiable Information) and provide API methods to hide PII and sensitive information.

Learn more about our privacy features

Get started

Step 1: Get a demo

Meet with an expert to discuss your app, website, and goals.

Step 2: Add one snippet of code

Start capturing data instantly.

Step 3: Explore all features

Try all features before you commit on a plan.

Users love us.

“One frustration we have with other tools is that you see the numbers and that's it. With UXCam, you see the numbers and you can take it a step further and dive deep into the reasons.”

Costa Coffee
Daniel TomlinsonCosta Coffee
Daniel Tomlinson

Built for
performance

Battle tested SDK

UXCam's lightweight SDK ensures smooth app performance. Video recordings are done on a background thread to maintain responsiveness. Data is uploaded when the app goes into the background.

Privacy compliant

Our legally compliant architecture keeps your data safe. We automatically block sensitive fields and provide you with the right tools to prevent sensitive data from ever leaving your user's device.

Easy integrations

You can seamlessly integrate your existing analytics tools with UXCam. This allows you to build the perfect analytics stack for understanding user behavior by connecting the right set of solutions.

  • AICPA SOC 2
  • PCI DSS
  • GDPR
  • CCPA
  • HIPAA compliant

Academy

Sharpen your skills
with UXCam Academy

Cover · UXCam 2.0 Fundamentals

UXCam 2.0 Fundamentals

  • 9 lessons
  • 29min

Learn UXCam in short video lessons: your daily check-in, Tara, replays, heatmaps, dashboards, events and the UXCam MCP. Free, with a LinkedIn certificate.

Cover · [Legacy] UXCam Fundamentals

[Legacy] UXCam Fundamentals

  • 13 lessons
  • 42min

The previous UXCam Fundamentals course, recorded on the old UXCam dashboard. For the current UXCam, take the new Fundamentals course.

Explore the academy

Ready to get started?

Book a demo with an expert. Explore all features.

Installed in 37,000+ products
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