Support team
Support customers without the back-and-forth
Understand customer struggle
Replay sessions to understand customer struggles.
Get the complete context
See the entire experience of users.
Integrate with help desk tools
Connect session replays to support tickets.
Support with context
Gain context for support requests
Replay all sessions of the support requester.
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Understand the complete user journey
Build empathy by understanding the users' perspective.
Learn moreUncover user struggles automatically
Get a 360° view of your user and automatically uncover struggle points.
Learn moreIntegrate with help desk tools
Connect with help desk tools like Intercom, Zendesk and others, to pair support requests with session replays.
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CUSTOMER STORIES
Thanks to Session Recording, we had a real light-bulb moment that led us to the key bottleneck where users struggled the most. We identified a potential opportunity for driving adoption.
Housing.com
Gaurav Jain Lead Product Manager
Read the case studyCUSTOMER STORIES
If something goes wrong within the app, UXCam is the first port of call to understand what's going on. Playing a key role across multiple teams, UXCam is now an integral part of the launch and live ops strategy.
Costa Coffee
Daniel Tomlinson Global Digital Analytics Manager
Read the case studyCUSTOMER STORIES
We wanted to make data-driven decisions on what content to push out next and evaluate how our instructors are doing. With UXCam, we get a holistic picture of the top performing content within the app and the instructors that drive the highest user engagement.
Inspire Fitness
Neil Jain Product Manager
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