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Support team

Support customers without the back-and-forth

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Understand customer struggle

Replay sessions to understand customer struggles.

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Get the complete context

See the entire experience of users.

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Integrate with help desk tools

Connect session replays to support tickets.

Support with context

  • Gain context for support requests

    Replay all sessions of the support requester.

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  • Understand the complete user journey

    Build empathy by understanding the users' perspective.

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  • Uncover user struggles automatically

    Get a 360° view of your user and automatically uncover struggle points.

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  • Integrate with help desk tools

    Connect with help desk tools like Intercom, Zendesk and others, to pair support requests with session replays.

    Learn more
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CUSTOMER STORIES
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Thanks to UXCam, we had a real light-bulb moment that led us to the key bottleneck where users struggled the most.

Housing.com

Gaurav Jain Lead Product Manager

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CUSTOMER STORIES
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If something goes wrong within the app, UXCam is the first port of call to understand what's going on. It is an integral part of our launch and live ops strategy.

Costa Coffee

Daniel Tomlinson Global Digital Analytics Manager

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CUSTOMER STORIES
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With UXCam, we get a holistic picture of the top performing content within the app and the instructors that drive the highest user engagement.

Inspire Fitness

Neil Jain Product Manager

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Iterate products with confidence

Try out UXCam today and get a 360-degree view of your app user behavior.

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Products

Compliancy

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    UXCam has successfully completed a SOC 2 Type 2 examination by Johanson Group.

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