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Support Team

Support customers without the back-and-forth

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    Understand customer struggle

    Replay sessions to understand customer struggles.

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    Get the complete context

    See the entire experience of users.

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    Integrate with Help desk tools

    Connect session replays to support tickets.

Support with Context

  • Gain Context for Support Requests

    Replay all sessions of the support requester.

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  • Understand the Complete User Journey

    Build empathy by understanding the users' perspective.

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  • Uncover User Struggles Automatically

    Get a 360° view of your user and automatically uncover struggle points.

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  • Integrate with Help Desk Tools

    Connect with Help desk tools, for example Intercom, Zendesk and others, to pair support requests with session replays.

    Learn more
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What our customers say

Luis Bitencourt-Emilio's image

"UXCam helps us to identify potential friction points during our order flow that could cause users not to complete an order. Based on that, we make adjustments targeted at those friction points to streamline our flows and increase our conversion rates."

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Luis Bitencourt-Emilio

Chief Product Officer

Erin Mayer's image

"We've been using UXCam regularly and found it especially helpful as we introduced a new user flow within our app recently. The video tool even helped us to uncover a bug that was occurring within the new flow, so that in particular was a huge win with using the product!"

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Erin Mayer

Product Manager

Featured Content

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Provide the best customer support

Try out UXCam today to get a 360-degree view of your app user behavior

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