A blog about app User Experience, by UXCam
Detect Hidden User Frustrations
April 11, 2019 by Jonas KurzwegIntroduction In today’s digital economy, it is no longer enough for an organization to deliver merely a product or service. Every successful organization is in the business of delivering User Experience. User expectations have now changed, to an experience that’s intuitive, personalized, memorable and omnichannel. The stakes of not keeping up to this new expectation are high: One in three…
Mobile App Heatmaps: How to Use Them
September 23, 2019 by KaiIn-app analytics solutions like UXCam often boast of having heatmaps in their lineup of tools, but what are mobile app heatmaps and why are they such a great tool to have? Users today have a large variety of options for their mobile apps. The Google app market alone has around 2.8 million apps. The Apple app store has 2.2 million.…
Empathy Statements for Effective In-App User Service
September 23, 2019 by Annemarie BufeCustomer support is becoming more and more relevant for mobile apps.It's a crucial area that will determine the success of your app, especially if you start a new business. The better the customer support, the better the reviews in the app store. The bigger the user satisfaction, the bigger the chance that your app will go viral. It is not…
10 Apps with the Best User Onboarding Flows
September 22, 2019 by Jonas KurzwegEveryone has their own approach to user onboarding. But we at UXCam think it's a good idea to reverse-engineer what successful players are doing to create your own flow. Let's look at 10 apps that get user onboarding flows right. (more…)
Mobile UX: What you should know
September 22, 2019 by Annemarie BufeA great idea alone does not make for a great app. Mobile UX (=User Experience) and the design of your app are just as important for success. “...the average app loses 77% of its DAUs (editors note: daily active users) within the first 3 days after the install.” - Andrew Chen In order to decrease this number, you have to give…
Mobile App Session Replay: 9 Ways To Use It
September 22, 2019 by Jonas KurzwegImagine having the ability to understand where users struggle in real-world scenarios. It would be so easy to create a successful product that's being acknowledged across your whole network. Session Replay is a qualitative analysis tool that recreates sessions and replays videos with complete touch interaction of the users’ journey. Below we will discuss how this tool can aid you,…