What’s at stake:
Every frustrating experiencecosts patient confidence
- Abandoned onboarding and registration flows
- Patients who do not complete care journeys
- Falling behind competitors who optimize faster
Benefits
The faster you resolve issues, the stronger your patient relationships.
Key features
01
Tara AI
Ask Tara why patients abandon appointment bookings or insurance verification. She analyzes session recordings visually and provides detailed analysis, and share next steps with session evidence—no manual review needed.
02
Session replay
See exactly how patients interact with your healthcare app or portal and quickly diagnose problems, even in sensitive flows using customizable masking.
03
Heatmaps
Spot where patients hesitate or tap in frustration to improve key screens.
04
Funnel analytics
Track onboarding and care flows step by step and act where patients drop off.
UXCam is
HIPAA compliant
Yes, we sign a BAA.
Product analytics and session replay for your web and mobile apps, with protected health information (PHI) masked on the user’s device before upload.
Talk to our team about a BAABAA
Business Associate Agreement, ready to sign
SOC 2 Type II
Independently audited, four years running
Flexible hosting
Choose US, EU or KSA data hosting
Pen tested
By an independent security firm every year
Your users’ PHI stays protected
PHI you mask never leaves the user’s device- Mask fields, whole screens, or everything by default
- Keystrokes are never recorded
- All data deleted within 30 days of contract end
AI under the same rules
- Tara AI is covered by our SOC 2 Type II audit
- Works on replays that are already masked
- AI providers keep none of your data and never train on it
