You’ve heard it from Appsee itself, read it in the news or just came around this blog post and are wondering what I’m writing about.
Appsee got acquired from ServiceNow recently. First of all, we congratulate the Appsee Team for taking this step. Part of the acquisition deal is that Appsee’s service will shut down and Appsee R&D team will join ServiceNow upon the deal close.
This means a lot of changes for customers. Fortunately, you do not need to worry about the transition. If you are looking for an alternative for Appsee, or just for a powerful mobile analytics tool, you should start a free trial for UXCam.
UXCam is now the market leader in qualitative mobile analytics, enabling you to see the “why” behind your key app metrics. Our powerful visualization tools, including Session Replay, Heatmap and Machine Learning Tools, enable you to see exactly how users engage with your app, pinpoint specific areas for improvement, and make better, data-informed decisions for your product. No more guesswork needed.
Hundreds of the world’s best app-makers, including OLX, Baidu and TaskRabbit, are saving time and improving UX with UXCam.
The UXCam process can be broadly divided into 4 parts (Capture, Visualize, Analyze, Integrate) that we explain further below:
UXCam is installed in under 5 minutes. It captures complete micro-interaction data (every gesture, every tap and every event) without instrumentation, saving enormous engineering resources.
UXCam analyzes the micro-interaction data that is gathered and provides you with powerful visual tools such as:
- Session Replay and Analysis
- Screen Heatmap and Analysis
- Rage Tap Heatmaps
- Unresponsive Gesture Heatmaps
- User Profile and Analysis
- Usage Statistics
- And more
Session Replays and Analysis gives you important insights into how users use your app. The recordings contain taps, typing, scrolling, swiping, rage clicks, gestures, etc. With the UXCam advanced filtering mechanism, you can easily search and find specific sessions.
Touch heatmaps show you where most of the user’s taps, scrolls and swipes are placed on the screen and which parts they ignore. They aggregate all the collected data about how users interact with the app and highlight parts of the screen where most (and least) gestures are placed. UXCam not only provides Touch heatmaps but also warns you when elements don’t perform satisfyingly and users get frustrated.
To get the most value out of your data, UXCam has developed a tool to utilize the recorded sessions and captured data. User issues like rage taps get highlighted automatically. UXCam allows you to analyze the general performance of your app as well as every single screen. Moreover, it allows you to get a full 360° picture of your users.
The brand new UXCam Overview feature allows you to gain insights into your app in one look – without manually searching for individual sessions. Usage Statistics and UX Statistics help you to understand how your app gets used and where the issues occur. It allows you to empathize with your users and surface user frustrations.
In addition, if you want to access and analyze the raw data by yourself you can do so with our CSV export or through our API.
4. Integrate Existing Tools
UXCam’s sessions can be attached to your existing tools, allowing you to get visual context for your crash reports, support requests and more. We want to help you deliver the perfect user experience for your app – and because we know that we can’t replace every other tool – your existing tools can be integrated with UXCam.
Try out UXCam for free here!