Plan Guide

Free of charge

Capacity

  • 500 video recordings per month
  • 5,000 UX metadata recordings per month
  • 1 month of data retention
  • Record in single app
  • Single member

Included Features

Session analysis
Crash analysis
3rd party integration
User analysis
Screen analysis
Full acreen
Advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance

$199 per month billed annually

(or $299 per month billed monthly)

Capacity

  • 25,000 video recordings per month
  • 50,000 UX metadata recordings per month
  • 3 months of data retention
  • Up to 3 apps
  • Up to 5 team members

Included Features

Session analysis
Crash analysis
3rd party integration
User analysis
Screen analysis
Full screen
Advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance

$399 per month billed annually

(or $599 per month billed monthly)

Capacity

  • 50,000 video recordings per month
  • 100,000 UX metadata recordings per month
  • Possibility to buy additional recordings every month
  • Conditional video recording within the first 2 million sessions per month
  • 6 months of data retention
  • Unlimited apps
  • Unlimited team members

Included Features

Session analysis
Crash analysis
3rd party integration
User analysis
Screen analysis
Full screen
Advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance

Capacity

  • Custom video recordings per month
  • Custom UX metadata recordings per month
  • Possibility to buy additional recordings every month
  • 12 months of data retention
  • Unlimited apps
  • Unlimited team members

Included Features

Session analysis
Crash analysis
3rd party integration
User analysis
Screen analysis
Full screen
Advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance

Plan Comparison Table

Free Premium Professional Enterprise
FREE - forever $199 per month billed annually (or $299 per month billed monthly) $399 per month billed annually (or $599 per month billed monthly) Contact Us
Video recording per month 500 25,000 50,000 Flexible
UX metadata recordings per month 5,000 50,000 100,000 Flexible
Additional session & video recordings per month n/a n/a Custom Custom
Time of data retention 1 month 3 months 6 months 12 months
No. of apps 1 3 Unlimited Unlimited
Members on the team 1 5 Unlimited Unlimited
3rd party integration
Session analysis
Crash analysis
User analysis
Screen analysis
Full screen & advanced replay
Rule based recording
Offline recording
Priority support
Legal guidance

FAQ

How does UXCam count Sessions?

A session begins with the start of a user session in your app and ends after your app has entered the background. The session includes all screen views and events.

What if I exceed the limit for my plan?

Your bill is under your control, we won’t ‘automatically’ upgrade your plan. Once you exceed your plan's monthly limit, you'll receive an email asking you to upgrade. You'll need to do this before you can record more sessions.

Can I change plans or cancel?

Absolutely. You can upgrade/downgrade your plan or cancel your subscription at any time you want.

Will UXCam affect the app's bandwidth and performance?

It uses less than 1MB of bandwidth per minute of video and adds no perceivable overhead to your app performance.

Still have questions? Talk to us

North America +1 (947) 888-9226
Europe +44 161 850 3389

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