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Crash analytics 2.0: advanced issue analytics

Deliver a world-class mobile app experience and stay on top of crashes and bugs. UXCam’s SDK is lightweight by design and can be implemented in minutes.

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Track and eliminate technical issues in real time before they reach your app reviews

Dashboard with list of crashed and replays

Crash analytics with
integrated session replay

  • Match crashes to sessions and replay the crashed sessions to understand the full picture behind crashes
  • Track crashed sessions and affected users in real time, and export the detailed crash logs
  • Set up crash alerts via our Slack integration and stay up-to-date with crashes in real time

Dashboard with statistics and list of crashes

UI freeze analytics

  • Capture UI freezes, and identify sessions and users impacted by UI issues
  • Filter UI freezes by the average duration of the freeze, first and last occurrence, OS, and device
  • Easily export the logs for each UI freeze and replay affected sessions in video format

Dashboard with exceptions

Handled exception
reporting

  • Keep track of handled issues and ensure that your app can deal with exceptional states without breaking the user journey
  • Identify screens where handled exceptions occur by using heatmaps and our screen flow analytics

features issue-analytics app logs (1)

App logs

  • See every action a user takes from a technical perspective to understand what’s happening in the background
  • Troubleshoot issues that occur in the app at the exact moment it occurred
  • Identify the backend functioning and performance of your app
  • Currently only available for Native Android, Native iOS, React Native, Xamarin and Flutter frameworks

Expand your issue analytics findings & gain deep user insights

  • Icons of hands tapping a smartphone screen

    Screen flow mapping

    Review the journey of users who experienced crashes or UI freezes.

  • Icon of a smartphone with graph on the screen

    Screen heatmaps

    Review heatmaps for the screens where crashes and UI freezes occurred.

  • Icon of smartphone with user and chat bubble on the screen

    Session replays

    Rewatch the sessions of users who experienced crashes, UI freezes or handled exceptions.

  • Icon of a smartphone with tick mark on the screen

    Embedded event analytics

    Send custom events to UXCam, and find correlations between events and crashes. Rewatch specific events using session replays.

Integrate with multiple platforms
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CUSTOMER STORIES
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Thanks to UXCam, we had a real light-bulb moment that led us to the key bottleneck where users struggled the most.

Housing.com

Gaurav Jain Lead Product Manager

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CUSTOMER STORIES
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If something goes wrong within the app, UXCam is the first port of call to understand what's going on. It is an integral part of our launch and live ops strategy.

Costa Coffee

Daniel Tomlinson Global Digital Analytics Manager

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CUSTOMER STORIES
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With UXCam, we get a holistic picture of the top performing content within the app and the instructors that drive the highest user engagement.

Inspire Fitness

Neil Jain Product Manager

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Optimize your user experience

Try out UXCam today to get a 360-degree view of your app user behavior

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Compliancy

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    UXCam has successfully completed a SOC 2 Type 2 examination by Johanson Group.

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