What’s at stake:
Every abandoned cartcosts you more than you think
- High bounce rates and abandoned carts
- Frustrated users who do not return
- Competitors who optimize faster and win the sale
Benefits
The sooner you optimize, the sooner you grow.
Key features
01
Session replay
See your app and website through your users’ eyes. Diagnose exactly why visitors hesitate or abandon carts.
02
Heatmaps
Discover what captures attention and what does not so you can design pages that convert.
03
Funnel analytics
Track every step, identify drop-offs, and take decisive action to improve conversion rates.
Frequently asked questions
FAQ
What is UXCam?
UXCam is a digital experience analytics platform that records, analyzes, and visualizes how users interact with your mobile app and website. It combines session replay, autocaptured events, heatmaps, funnels, dashboards and AI-driven insight detection.
For eCommerce, UXCam helps you see exactly where users drop off, get frustrated, or fail to convert, across both mobile and web.
How does UXCam help eCommerce businesses?
UXCam eliminates guesswork from your checkout and product experience.
It helps you:
Visualize funnel drop-offs (Add to Cart → Checkout → Payment).
Identify UX friction like rage taps, freezes, slow load times.
Measure form completion rates.
Track search usability (e.g., failed queries, zero-results).
Improve onboarding and retention in shopping apps.
Prioritize fixes by revenue impact.
Example: A retailer found that 23% of users abandoned checkout due to a hidden shipping fee section. After fixing it, conversion increased by 14%.
Is UXCam GDPR-compliant?
Yes. UXCam is fully GDPR, CCPA, and SOC 2 Type II compliant. All sensitive data (PII, payment fields, etc.) can be masked or excluded.
What are the use cases for UXCam in Ecommerce?
UXCam helps Ecommerce teams optimize the full shopping journey by revealing the “why” behind user behavior across product discovery, engagement, and conversion. It identifies friction in search and category navigation, such as failed queries or unresponsive filters, helping improve findability and PDP visits. On product detail pages, it highlights usability issues like confusing layouts or missing prompts that prevent users from adding items to their cart. During checkout, UXCam exposes drop-offs caused by form errors, slow load times, or unclear payment steps, allowing teams to fix high-impact bottlenecks. Post-purchase, it tracks session patterns to improve re-engagement and retention strategies, like analyzing what returning customers do differently. Overall, it connects behavioral insights with conversion metrics, reducing abandonment and boosting revenue through continuous UX refinement.
Can UXCam track cart and checkout behavior?
Yes. UXCam automatically captures navigation between screens, pages and user interactions (clicks, taps, field focus, input errors, scrolling).
