UXCAM VS HOTJAR
The Hotjar alternative for product teams
Hotjar shows you how users behave, but won’t connect it to your target metrics. UXCam fills this gap. Product teams use us to analyze metrics and behavior on one platform.
4.8/5 Gartner rating
Flexible data centers
Built for performance
Trusted by brands worldwide
UXCam and Hotjar in a nutshell
FOR PRODUCT TEAMS
UXCam is built for product people. We work as your partner to help you achieve your goals.
UXCAM IS BETTER FOR:
- Product teams
- Support from data experts
- Product & UX analytics on one platform
FOR MARKETING TEAMS
If you work in marketing, Hotjar is the better choice. They offer more tools and features for marketing tracking.
HOTJAR IS BETTER FOR:
- Marketing teams
- Self-Serve users
- Quick feedback & surveys
Leader in product analytics
Users love us
We've earned the trust of 37,000+ products worldwide.
4.6
4.8
4.6
COMPARISON
UXCam vs Hotjar
Session
recording
Heatmaps
Usability
Issue Detection
AI Assistant
User Flow /
Journey Analysis
Funnels
& Conversion
Cohort
& Retention
User Feedback
Polls
Alerts &
Anomaly Detection
Smart Events
& Auto Capture
Dashboards
& Reports
Mobile & Web
Full mobile & web replay with gestures and context
Taps, clicks, and scrolls on mobile and web
Rage taps, friction screens flagged
Tara reviews sessions for you and delivers insights, saving hours
Visualize paths across screens and devices
Auto mobile/web funnels with replay links
Retention dashboard
& cohort analysis
Analytics only,
no feedback tools
Real-time alerts for issues
Autocapture gestures, screens, events
Flexible dashboards
& report library
Web
Replays for web and mobile apps, less focus on gesture-level details
Click, scroll, and movement heatmaps, stronger on web than mobile
Issues found by watching sessions or asking users
No AI assistant to automate analysis or save time
No dedicated journey flow feature
Funnel mapping with recording tie-ins
Offers retention charting in advanced plans
Surveys, polls & user feedback widgets
Not featured as an alerting tool
Manual configuration required
Team dashboards with key metric reports
UXCAM OVERVIEW
See UXCam in action
Frequently asked questions
FAQ
I’m a product manager. Should I choose Hotjar over UXCam?
If you only need website feedback, Hotjar works. But if you manage a mobile app/website or want analytics with session replay, funnels, and crash insights in one place, UXCam is the stronger choice
How does UXCam’s pricing compare to Hotjar?
UXCam offers transparent, flexible pricing based on your app size and usage — so you only pay for what you need. Every feature is included in one package, with no hidden add-on costs. Hotjar, on the other hand, charges by pageviews and locks essential capabilities behind higher tiers. That means web teams often face unexpected costs as they scale. With UXCam, you get the complete toolkit — session replay, funnels, crash analytics, heatmaps, and more — all included from day one.
Does UXCam support both mobile apps and websites?
Yes. UXCam offers SDKs for iOS, Android, Flutter, and React Native plus a web SDK — giving you a complete cross-platform analytics view. Hotjar is limited to websites only.
What kind of customer support does UXCam provide?
Our support team offers expert technical assistance to help customers with setup, integration, and troubleshooting of the UXCam SDK and platform. We provide fast, responsive help via email and support channels to ensure smooth implementation and maximize product value. Additionally, UXCam offers detailed documentation and a Help Center with guides for self-service support.
Can UXCam replace multiple tools?
Yes. UXCam combines session replay, heatmaps, funnels, retention, and crash analytics in one platform. With Hotjar, you’d still need extra tools for mobile apps, crash reporting, and advanced analytics.
How easy is it to get started with UXCam?
Very easy. UXCam’s lightweight SDK takes minutes to integrate, with support from our onboarding team.
