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Fireside Chat & Webinar

Effectively tracking app KPIs and tearing down data silos with Costa Coffee

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Overview

Join our webinar & fireside chat to learn how to master analyzing complex mobile app data, without prior data analytics experience. Daniel Tomlinson, Senior Analytics Manager from Costa Coffee discusses how to align teams and democratize data with UXCam.

Challenges discussed

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Lack of qualitative user insights

Traditional analytics shows the “WHAT” leaving users guessing the “WHY” behind user behavior.

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Silos & team alignment challenges

Various departments use different analytics tools, and mobile app data is scattered.

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Reliance on data & BI teams

Getting the needed dashboards or reports takes time, and reports often arrive too late for decision-making.

Solutions offered

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Behavior analysis from dashboards

Drill down to qualtiative user analytics directly, by using interactive dashboards.

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Dashboards for different teams

Track key product, engineering and UX design metrics in one place.

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Simple dashboard setup & sharing

Set up dashboards in minutes with our pre-configured widget library.

Speakers

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    Jenn Morton

    Enterprise CSM Team Lead,
    UXCam

    Jenn has worked in customer success in the past 10 years, and currently is leading UXCam’s Enterprise Customer Success team.

  • Profile Daniel

    Daniel Tomlinson

    Senior Manager - Global Digital Analytics,
    Costa Coffee

    Daniel has 10+ years of experience in digital analytics, and is currently leading Costa Coffee’s global analytics team.

Trusted by the largest mobile brands worldwide.
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