16 May, 2023
As mobile apps evolve in complexity, errors, bugs, and performance issues will continue to be an ongoing thing. That's why error-tracking tools like Sentry are a godsend for product teams, as they balance satisfactory app performance with development.
Some teams use Sentry to track performance, fix errors, and view session replays of the interactions leading up to a problem. And all this is valuable; however, product teams create better apps by deeply understanding their customer's needs.
So, can Sentry be considered the ideal tool for every team? The answer to this question is, "it depends on the needs and requirements of your team".
The top five best alternatives to Sentry for mobile app performance and error monitoring are UXCam, LogRocket, Dynatrace, Datadog, and AppDynamics Below, we examine these Sentry alternatives, their use cases, pricing, and pros and cons to help you choose the best tool for your product team.
Best for understanding the "why" behind app crashes and issues on mobile app
UXCam is a mobile-first app analytics tool that provides product teams with 360-degree insights to develop empathic apps. It makes understanding real-user behavior easy with functionality covering quantitative and qualitative insights. In addition to faster bug and performance issue resolution, your teams are empowered with features to understand user behavior and frustrations to improve app performance and UX.
Product analytics: Find ways to boost your app engagement by examining how customers use it naturally allowing you to better understand their user journey. Leverage your conversion rates by discovering the areas of your customer's journey needing improvement.
Experience analytics: Combine product analytics with session replays and heatmaps to understand your app user's behavior. Receive granular details of screen interactions like rage taps, quit rates, and crashes. Find the issues your tests may not, such as confusing design elements.
Issue resolution: UXCam offers complete visibility of your app's technical issues. It captures UI freezes, crashes, and handled exceptions; and provides actionable insight for quicker resolution. In addition, our team dashboards allow you to streamline decision-making by tracking and analyzing KPIs and app performance.
Light-weight SDK - UXCam's mobile-first solution uses a lightweight Software development kit (SDK) that won't affect the UX so that you can access actual app behavior.
UXCam has three plans, including a freebie. Their advanced plans offer tailored pricing. Request pricing information or a demo for more information.
All plans support unlimited users
All plans support advanced features
Provides a comprehensive view of user behavior
Offers insights into issues and frustrations
Fully customizable dashboards and reports
No publicly available pricing
Fewer integrations than some competitors
Best for troubleshooting bugs
LogRocket empowers product development teams to create flawless web and mobile products by combining product analytics, error tracking, and session replays. It's rated as a leading tool for its session replays and issue prioritization.
Solve user-reported issues. Understand why bugs and problems occur with session replays. Investigate events, technical errors, and usability issues during the user's journey.
Find issues faster. It helps you quickly find, understand, and prioritize impactful issues and group common UI and network errors. Receive a notification on high-priority issues before it affects the UX.
Optimize conversion and adoption. LogRocket's auto-capture product analytics gives you reasons behind your KPIs. Receive new feature adoption success analytics, key user journey analysis, and retention data.
LogRocket has four plans for mobile and web apps where the pricing increases with your growth.
Provides SDKs for different technologies
User experience for web and mobile apps
Correlates performance with business impact
Slight learning curve
Best for AI-Powered Insights
Dynatrace is an open AI-powered platform that detects performance issues in your apps, services, and infrastructure. Their stand-out features include intelligent automation, data leveraging in context, and streamlining cloud operations to deliver flawless and secure products.
Log management and analytics. Analyze logs, metrics, and events in the context of user sessions.
Cloud monitoring. Dynatrace delivers a comprehensive picture of the health of your platform. It detects problems with 3rd party services, disconnected hosts, and more.
Site reliability engineering. Optimize UX, improve app availability and performance, and fix issues proactively with full-stack visibility.
Dynatrace has flexible and scalable subscriptions, allowing you to access everything and pay for what you use.
Excellent for managing and monitoring apps in real-time
Centralized dashboard with comprehensive insights
Extensive app integration support
UI could be improved with better navigation menus
Best for total application visibility
Datadog combines and automates app performance monitoring, infrastructure monitoring, and log management for integrated observability of your app's entire technology stack. It helps you understand user behavior and track key business metrics. Its customizable dashboards can display graphs comprising several data sources in real-time.
Datadog's Digital Experience Monitoring Suite helps teams to understand customers' activity and troubleshoot UI issues efficiently. It includes:
Real user monitoring. Datadog eliminates data silos, so teams can access the same data to make informed UX decisions.
Synthetic monitoring. Catch slow responses, increased error rates, and other issues by creating API tests early in development.
Error tracking. This feature extracts and groups related errors for resolution prioritizing.
Datadog has several pricing plans for each solution. Here's what you can expect to pay for their Application Performance Monitoring and Real User Monitoring & Session Replay packages.
Security monitoring to detect threats in real-time
Correlates UI performance with business impact
Slight learning curve
Best for business-first observability
AppDynamics Cloud is for observing what's most important for your bottom line. It provides real-time access to operational performance to preempt problems and fix them automatically. AppDynamics includes business and operational insight into app performance, UX, and the business impact of apps.
Business transaction insights. Receive alerts when unusual app behavior threatens to impact key business results.
Experience journey mapping. See how users use your app to identify optimization opportunities and deliver the desired experience.
Browser and mobile real monitoring. Identify app issues, glitches, crashes, and page load details.
AppDynamics has flexible pricing packages. Here's what you can expect to pay with an AppDynamics package.
End-to-end user journey visibility
App flow maps for app inter-dependencies
Sentry is a developer-centric monitoring platform for resolving broken code, crashes, and broken API calls. Its open-source error tracking assists product teams in monitoring and fixing bugs and crashes in real-time. Sentry is a preferred error-tracking tool by developers as it helps them with smooth deployments while ensuring the user experience remains intact.
Centralized dashboards. Centralized dashboards with comprehensive tracking and metrics data are valuable in decision-making and stakeholder acceptance. Consider a tool that offers functionality like different dashboard views and data extraction through custom queries.
Alerts. The tool should offer functionality to configure notifications based on predefined rules and thresholds. It should integrate well with popular collaboration tools to send emails and webhook alerts.
Future-proof language support and frameworks. It should support the languages and frameworks you use now and in the future.
Scale. Ensure the tool can handle large-scale executions, requests, and errors and quickly scale with business growth.
Sentry ticks all the boxes for an all-round error tracking tool. And some of its alternatives are great for ensuring app performance and stability. The one thing that the features of application monitoring tools have in common is an emphasis on backend monitoring.
Product and mobile app teams need tools for both front and backend monitoring to gain insights into user behavior and discover UI problems that are not code related. Some customers may forgive a few seconds of occasional lag but most will leave if they don't find their interactions satisfactory.
At UXCam, we do everything, from functionality to resolving errors and crashes, to finding new feature popularity. Thanks to our focus on mobile app analytics, our lightweight SDK will grab real user behavior data while your customers use the app without any impact on your app's performance
UXCam is a single source of truth for all your mobile app analytics. See for yourself by requesting a free demo today
Ardent technophile exploring the world of mobile app product management at UXCam.
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