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Sentry vs Crashlytics - Features, Pricing Comparison & Best Alternative

PUBLISHED

27 November, 2023

Tope Longe
Tope Longe

Growth Manager

sentry vs crashlytics

Besides no longer finding an app valuable, poor performance will always be one of the top reasons for high churn rates. And crashing, freezing, slowness, and errors give users the perfect excuse to find an alternative. That's why tools like Sentry and Crashlytics are ideal for fixing performance issues quickly and maintaining a satisfactory UX.

Issue resolution is ongoing, and so should UX enhancements. After a robust performance maintenance tool is in place, product teams should consider what's next regarding app leverage. And that's where UXCam comes in. It allows mobile product teams to work on error resolution and discover new features to improve UX and maintain a lucrative app.

Read on as we compare the Sentry vs Crashlytics platforms and discuss why UXCam could make a better alternative.

Sentry vs Crashlytics - An Overview

Sentry and Crashlytics are two of the most popular error monitoring and reporting tools available for mobile app developers. While both tools are designed to help developers identify, diagnose, and resolve errors in their mobile applications, there are some key differences between the two.

Crashlytics, which is now owned by Google, is primarily focused on crash reporting. It provides developers with real-time crash reports and alerts, along with detailed crash logs that can help them quickly identify the root cause of a crash. Crashlytics is also known for its easy-to-use interface and integration with other popular mobile development tools.

Sentry, on the other hand, offers a more comprehensive application performance monitoring and error tracking solution. In addition to crash reporting, Sentry also provides developers with real-time error reporting, performance monitoring, and customizable alerts. Sentry is also known for its ability to handle large volumes of data and its flexibility in terms of customization and integration with other tools.

What is Sentry?

Sentry

Sentry is the world's leading error-tracking platform. It's a cloud-based, hosted service offering real-time performance monitoring and assists developers in faster triage, issue replication, resolving code-level issues, and code performance optimization. It highlights priority issues, abnormalities, and trends across your code.

Sentry supports native, mobile, web, and IoT frameworks across 30+ programming languages and has several app integrations.

Key features

Breadcrumbs event trail

Sentry's Breadcrumbs feature highlights the events leading up to a problem. These event details are like traditional log recordings but with richer organized data. Breadcrumbs of error events are shown on the Issue Details page:

Sentry breadcrumbs

Enhanced stack traces

Their comprehensive stack trace information and support include highlighting source code in a stack trace, filtering options to see app and framework errors only, and Python and PHP local variable values at error time.

Sentry stack trace

Distributed tracing

Sentry's Distributed Tracing feature dissects trace details. It helps developers to spot bottlenecks, every problem's root cause, and lineal issues (the issues that have inherited the root cause of another). App teams can quickly find the issues causing slowness, slow database queries, and poor-performing API calls.

Sentry distributed tracing

Pricing

Sentry offers a free trial, freemium, subscription, and custom-based pricing. They have four plans with an optional code coverage add-on for deeper code insights that can be added to the two subscription plans.

Sentry Pricing and Plans

Pros and Cons

Pros

  • High-quality ongoing product support

  • Great instant error visibility

  • Offers regression monitoring for source code integration

Cons

  • Slight learning curve

What is Crashlytics?

Firebase Crashlytics

Firebase Crashlytics by Google is a powerful, lightweight crash-monitoring tool for mobile apps. Its real-time data and alerts support developers to triage, prioritize, quickly find root causes, and fix problems while being updated about changes in app performance and more. Crashlytics supports apps on iOS, Android, Flutter, and Unity platforms.

Key features

Real-time crash reports

Receive instant alerts where you are about new and regressed errors, and the most universal based on the number of users impacted or existing errors happening more frequently that may need to be prioritized. Crashlytics integrates smoothly with your Apple and Android apps and the bug tracking and PM tools you already use.

Contextual insights

Crashlytics helps engineering teams understand root causes to reproduce bugs using its comprehensive insights. App errors are caught as exceptions and simplify your debugging process by providing a timeline of events leading up to crashes. Its audience insights report the users who experienced crashes.

All crash data is curated into an issues list with highlighted severity and frequency details.

Crashlytics Insights

Pricing

Crashlytics is available on Firebase's free plan, Spark, and pay-as-you-go plan, Blaze, for apps at scale.

Pros and Cons

Pros

  • Comprehensive crash reports for all versions of Android and iOS

  • Offers real-time app usage and screen

  • Great UX

Cons

  • Slight learning curve for new users

Key differences between Sentry and Crashlytics

SentryCrashlytics
ClassificationSentry is a code-level application performance monitoring & error tracking solution.Crashlytics is a mobile crash reporting and error monitoring tool.
Stack trace managementThe stack trace view accommodates close examination of single trace details and covers all transactions within a trace.Crashlytics provides an extensive analysis of every thread in the stack trace. It narrows down thousands of crashes to the top three most concerning.
Error tracking methodSentry captures different errors, including unhandled rejections and uncaught exceptions. Similar error events are grouped based on characteristics that define a particular event. Crashlytics captures errors as exception events. You can track problems through its real-time dashboard and receive alerts about new and existing issues' status.
Crash ReportingSentry provides all the details required to reproduce and fix crashes. The dashboard displays details, including event history regarding specific errors grouped by issue. To better understand crashes and to prevent them from reoccurring.Crash reports include essential information about what caused the incident, including the OS version in use. It allows you to customize crash notifications based on the crash time and priority.
Performance monitoring With performance monitoring configured, Sentry detects everyday poor-performing transaction events and groups them into issues based on problem type and the spans involved. In addition, their trace view shows a clear line between different transactions, which can be used to check the root cause of poor performance.Crashlytics helps teams monitor app performance following new feature rollouts or configuration changes. You can customize performance data to focus on your most essential metrics.
Supported platformsSentry supports mobile, web, IoT frameworks, and server-side applications across several programming languages, including JavaScript and PythonCrashlytics support Android and IOS mobile apps.
Open SourceOne of Sentry's main attractions is it is open-source. Sentry offers more flexibility for customization and app integrations.Crashlytics is proprietary software by Google

Best alternative to Sentry and Crashlytics: UXCam

UXCam is a market-leading, comprehensive mobile app analytics tool for mobile product teams to better understand their app's UX. Its features provide deeper insight to deliver empathetic and stable products by capturing micro-level experience data and technical data. Their combined solutions equip teams with the information they need to fix performance and UI frustrations.

Mobile app crash reporting software UXCam

Key features

Quicker debugging and resolution, reduced support tickets

  • Auto-captures crashes, UI freezes, and exception handling

  • Provides issue reports, detailed issue logs, and tracks performance

  • Streamlines debugging with alerts and integrations

UXCam performance monitoring

Easy Error Tracking

  • Creates interactive dashboards to monitor errors, crashes, performance, and stability

  • Pinpoints unidentified bugs and provides complete debugging information

  • Session replays include key technical details

Improving mobile app performance with UXCam - Monitor UI Freezes

Understand the why behind user behavior

  • Use relevant session heatmaps and replays for issue context and quick analysis

  • Filter sessions by crash counts quit rates, or rage taps

  • Find problematic screens to optimize, broken and confusing UI elements

Crash analytics with session replay

Reasons why product teams choose UXCam over the competitor

"It's so simple and intuitive to use."

"It's a great cost-effective tool to improve the flows in our product."

"Easy to set up with an intuitive dashboard."

"I can't imagine how you can build a product without UXCam!"

Blog Feautre 1200x630 G2 Spring report - reviews -1

Get front and back-end details for mobile app problems with UXCam

Sentry and Crashlytics are crash and error, performance monitoring, and resolution platforms. Their functionality helps mobile app teams to understand and prioritize UI issues for a quick resolution. Although some of their functionality is similar, how they support you to achieve optimized app performance differs. Sentry is classified as exception monitoring and focuses on code-level problems and code optimization. On the other hand, Crashlytics focuses more on mobile error monitoring.

UXCam does make an excellent alternative for a satisfactory UX. It provides monitoring and performance resolution functions, coupled with features like session replay and heatmaps, to see your user's actions leading up to a problem. With UXCam, you'll not only keep your customers happy but can discover new ways to retain them and increase your ROI.

Request a demo today to see UXCam in action.

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AUTHOR

Tope Longe
Tope Longe

Growth Manager

Ardent technophile exploring the world of mobile app product management at UXCam.

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