Real reviews
by real customers

Delivery

UXCam helps us to identify potential friction points during our order flow that could cause users not to complete an order. Based on that, we make adjustments targeted at those friction points to streamline our flows and increase our conversion rates.

Marketplace

We've been using UXCam regularly and found it especially helpful as we introduced a new user flow within our app recently. The video tool even helped us to uncover a bug that was occurring within the new flow, so that in particular was a huge win with using the product!

Marketplace

I can see how users actually navigate through the product and quickly determine product changes that need to be made. This tool gives me great insight into which screens users tend to navigate to and what version of our app they are using.

Fitness

This is one of the best customer success teams I've interacted with. They are smart, engaging, and easy to work with. Super accessible and great to communicate with.

Healthcare

It's super intuitive, it gives you great info with minimum effort about different devices, helps see what customers experience first hand, plus the integration was super easy.

Services

UXCam gives a very good way to debug during development or do support with users to understand what happened with the video recording and playbacks.

Lifestyle

UXCam was easy to integrate into our react native mobile app and the data has hugely helped us validate our proposition with users.

Services

We had problems identifying issues that our development team could never re-create. With UXCam we were able to find the issue quickly and resolve it.

Fitness

The ability to view screen recordings of users has been incredibly helpful in addressing bugs and usability issues.

Healthcare

Simplistic in design and flow, yet complex in the information that is provided. UXCam helps drastically in finding out the little details about your app which you may not know otherwise.

Delivery

With UXCam I can really see what our customers are doing and understand better how they are doing. Besides, watch a lot of videos help me on creating new tasks to my team's backlog and add a way of everybody see the evidence of some problem.

Marketplace

UXCam is a great way for startups to understand how users are behaving with apps. Integrating it is really really simple simple also they are very willing to work hand-by-hand with companies.

Retail

Because of UXCam, we can get really granular and understand the exact reasons behind why users are dropping off during the sign-up process.

Real Estate

We now use UXCam to validate our product ideas and test out hypotheses with raw, actionable user insights.

Retail

Once that was implemented, the team checked in with UXCam again and saw that sales hadn’t just recovered from before – they had doubled.

Healthcare

We had some breadcrumbs but we couldn’t get to the root of the problem. It felt like half the story was missing and I think that half really is those events and ability to see the sessions.

Retail

UXCam helped us move faster from assumptions to evidence.

Education

What we found was both an “Aha!” moment and a “Doh” moment. Many users, using correct credentials were getting an error message that prevented them from logging into the app. Why was this happening? That was our problem to solve.

Telecommunications

Tara highlighted the top issues I would have spent 20 hours reviewing videos to find, and it did it very quickly.

Finance

Sometimes we can't replicate what users report to us. UXCam helps us see what really happened, especially in atypical cases and in different versions of the app.