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The votes are in: Users love the actionable results from UXCam

The votes are in: Users love the actionable results from UXCam

We have the best customers! Check out our latest awards from the G2 Spring 2022 report.

April 7, 2022 by Jane Leung

Blog Feature 2022 04 G2 Spring report

We want to give a big thank you to our customers for the overwhelmingly positive reviews. The G2 Spring 2022 report is out, and we landed a shiny new badge for Best Results. Our customers are happy with the actionable user experience insights UXCam provides. 

We've also become a newly minted Leader in the Mobile App Analytics category, a jump from our previous ranking as a High Performer. Review site G2 rates products and vendors based on reviews gathered from their user community and data aggregated from online sources and social networks. 

TDLR for UXCam fans out there who are scrolling through this news on your commute:

  • We're the Easiest to Implement in the category of Mobile and Mobile App analytics

  • We have the Best Results in Mobile Analytics 

  • We are now in the Leader quadrant for both Mobile and Mobile App Analytics, Mobile Crash Reporting 

  • We're a Momentum Leader in Mobile App analytics

  • We won Best Relationship for our stellar customer support 

  • We got high marks for Usability in Crash Reporting 

Here are more highlights. We've nabbed the following accolades in the following award categories:

Mobile App Analytics

  • Leader

  • Easiest Setup

  • High Performer (Asia)

  • High Performer (Europe)

  • Most Implementable

Mobile Analytics 

  • Leader

  • Best Results

  • Most Implementable

Mobile App Optimization

  • Fastest Implementation

  • High Performer

  • Most Implementable

Mobile Crash Reporting 

  • Leader

  • Best Relationship

  • Best Results

  • Best Usability

  • Most Implementable 

Ranked #1 Easiest Implementation - Mobile App Analytics 

On the Mobile App Analytics Implementation Index, we scored a top spot of 9.32 out of 10, with Google Analytics in second place with 8.75. The criteria for this index included:

  • Customer satisfaction with the set-up process for each product based on reviews Amount of time required for each product to go live based on reviews User adoption percentage based on reviews 

  • Implementation method used by customers according to answers 

  • The number of reviews received on G2

What customers have to say about implementation: 

uxcam-g2-review
g2-review-uxcam

Ranked # 1 for Results in Mobile Analytics Results Index

We sit in the top position with a score of 8.99 on the Mobile Analytics Results Index. Voting on Results is based on factors such as:

  • 6+ products with 10+ reviews and 5+ answers to the following questions

  • Meets requirements

  • What percentage of users adopted the product?

  • Estimated ROI

  • How likely are you to recommend this product to a friend?

  • 150+ reviews in the category overall

  • All key players in that category included

What our customers have to say about results: 

uxcam-g2-review

Leaders in the Mobile Analytics Software Category

We are officially in the Leaders quadrant of the Mobile Analytics Software Category, an upward move from High Performers last season. G2 rates satisfaction and market presence based on reviews and market presence data. These are used to plot products onto a quadrant. The four quadrants in a G2 Crowd Grid are Leaders, High Performers, Contenders, and Niche. 

What users have to say about us as a leader:

uxcam-g2-review

How are G2 winners chosen?

Products are rated on G2 based on methods gathered from their user community and data aggregated from various online sources. They apply a unique algorithm to calculate the customer satisfaction and market presence scores in real-time. 

According to G2, the reviews are calculated by:

  • The recency of the review

  • Amount of feedback provided in the review

  • Attribution (Did the reviewer keep their name and company public)

  • Whether the reviewer is a current user of the solution

  • Community engagement with the review

You can learn more about their Momentum Grid® Methodology on their site.

Let's keep the momentum going

We want to give another big thank you to our customers for reviewing our product on G2. The customer support team has been working round the clock to ensure our users have the best experience. 

You may have also heard that we recently redesigned our brand and raised a $5 million Seed Round. There are lots of exciting things happening at UXCam, and we'll be updating you every step of the way. 

Check out more of our reviews on G2, and, if you are a customer, we would be grateful if you left us one!

New to UXCam? Sign up for a free trial to experience our mobile app analytics tool firsthand.

AUTHOR

Jane Leung

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