7 April, 2022
We want to give a big thank you to our customers for the overwhelmingly positive reviews. The G2 Spring 2022 report is out, and we landed a shiny new badge for Best Results. Our customers are happy with the actionable user experience insights UXCam provides.
We've also become a newly minted Leader in the Mobile App Analytics category, a jump from our previous ranking as a High Performer. Review site G2 rates products and vendors based on reviews gathered from their user community and data aggregated from online sources and social networks.
TDLR for UXCam fans out there who are scrolling through this news on your commute:
We're the Easiest to Implement in the category of Mobile and Mobile App analytics
We have the Best Results in Mobile Analytics
We are now in the Leader quadrant for both Mobile and Mobile App Analytics, Mobile Crash Reporting
We're a Momentum Leader in Mobile App analytics
We won Best Relationship for our stellar customer support
We got high marks for Usability in Crash Reporting
Here are more highlights. We've nabbed the following accolades in the following award categories:
Mobile App Analytics
High Performer (Asia)
High Performer (Europe)
Mobile App Optimization
Mobile Crash Reporting
On the Mobile App Analytics Implementation Index, we scored a top spot of 9.32 out of 10, with Google Analytics in second place with 8.75. The criteria for this index included:
Customer satisfaction with the set-up process for each product based on reviews Amount of time required for each product to go live based on reviews User adoption percentage based on reviews
Implementation method used by customers according to answers
The number of reviews received on G2
We sit in the top position with a score of 8.99 on the Mobile Analytics Results Index. Voting on Results is based on factors such as:
6+ products with 10+ reviews and 5+ answers to the following questions
What percentage of users adopted the product?
How likely are you to recommend this product to a friend?
150+ reviews in the category overall
All key players in that category included
We are officially in the Leaders quadrant of the Mobile Analytics Software Category, an upward move from High Performers last season. G2 rates satisfaction and market presence based on reviews and market presence data. These are used to plot products onto a quadrant. The four quadrants in a G2 Crowd Grid are Leaders, High Performers, Contenders, and Niche.
Products are rated on G2 based on methods gathered from their user community and data aggregated from various online sources. They apply a unique algorithm to calculate the customer satisfaction and market presence scores in real-time.
According to G2, the reviews are calculated by:
The recency of the review
Amount of feedback provided in the review
Attribution (Did the reviewer keep their name and company public)
Whether the reviewer is a current user of the solution
Community engagement with the review
You can learn more about their Momentum Grid® Methodology on their site.
We want to give another big thank you to our customers for reviewing our product on G2. The customer support team has been working round the clock to ensure our users have the best experience.
You may have also heard that we recently redesigned our brand and raised a $5 million Seed Round. There are lots of exciting things happening at UXCam, and we'll be updating you every step of the way.
Check out more of our reviews on G2, and, if you are a customer, we would be grateful if you left us one!
New to UXCam? Sign up for a free trial to experience our mobile app analytics tool firsthand.
Jane is the director of content at UXCam. She's been helping businesses drive value to their customers through content for the past 10 years. The former content manager, copywriter, and journalist specializes in researching content that helps customers better understand their painpoints and solutions.
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