Effectively tracking app KPIs and tearing down data silos with Costa Coffee
Watch our FREE 30-minute webinar and fireside chat.
Overview
Join our webinar & fireside chat to learn how to master analyzing complex mobile app data, without prior data analytics experience. Daniel Tomlinson, Senior Analytics Manager from Costa Coffee discusses how to align teams and democratize data with UXCam.
Challenges discussed
Lack of qualitative user insights
Traditional analytics shows the “WHAT” leaving users guessing the “WHY” behind user behavior.
Silos & team alignment challenges
Various departments use different analytics tools, and mobile app data is scattered.
Increasing retention
New features & re-designs often don’t work as planned, and you are left with many “WHY”-s.
Solutions offered
Behavior analysis from dashboards
Drill down to qualtiative user analytics directly, by using interactive dashboards.
Dashboards for different teams
Track key product, engineering and UX design metrics in one place.
Simple dashboard setup & sharing
Set up dashboards in minutes with our pre-configured widget library.
Speakers
Jennifer Morton
Enterprise CSM Team Lead, UXCam
Daniel Tomlinson
Senior Manager - Global Digital Analytics, Costa Coffee
Daniel has 10+ years of experience in digital analytics, and is currently leading Costa Coffee’s global analytics team.
Trusted by the world's leading brands
CUSTOMER STORIES
Thanks to UXCam, we had a real light-bulb moment that led us to the key bottleneck where users struggled the most.
Housing.com
Gaurav Jain Lead Product Manager
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CUSTOMER STORIES
If something goes wrong within the app, UXCam is the first port of call to understand what's going on. It is an integral part of our launch and live ops strategy.
Costa Coffee
Daniel Tomlinson Global Digital Analytics Manager
Read the case studyCUSTOMER STORIES
With UXCam, we get a holistic picture of the top performing content within the app and the instructors that drive the highest user engagement.
Inspire Fitness
Neil Jain Product Manager
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