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Our achievements from the G2 Spring 2023 report

PUBLISHED

7 May, 2023

Hannah
Hannah Squire

Content Manager

Blog Feautre 1200x630 G2 Spring report-1

We want to give a big thank you to all our customers who took the time to review us for the G2 spring season! 

We’re most proud about a couple of shiny new badges to add to our collection. We are now a High Performer in the enterprise and mid-market space, which is all thanks to our incredible customer success team who support our clients to grow their app businesses. 

As well as being a high performer for enterprise and mid-markets, we’re also over the moon about our Highest User Adoption badge for our Heatmaps feature! 

But, it’s not all about the cool new badges we’ve earned, it’s also about defending the positions we previously held. We have maintained our Leader status in Mobile App Analytics, as well as Momentum Leaders in 3 different categories: Mobile App Analytics, Mobile App Optimization, and Crash Reporting. 

Trusted software review site, G2, rates products and vendors based on feedback and ratings gathered from their user community and data aggregated from online sources and social networks. To ensure all reviews are fair, G2 requires users to have a LinkedIn profile and to avoid biases, a user can’t review a product that they work for currently, or have worked for in the past. 

We’ve added these badges to our collection this spring:

  • Highest user adoption for Heatmaps

  • High performer in Europe, Asia & Pacific for Mobile App Analytics

  • High Performer for Enterprise and Mid-Market in mobile analytics and mobile app analytics.

g2 spring report badges

Here’s our defended titles.

We are a leader in:

  • Mobile analytics

  • Mobile app analytics

  • Mobile crash reporting

We are a momentum leader in categories:

  • Mobile analytics

  • Mobile app analytics

  • Mobile app optimization

  • Mobile crash reporting

UXCam is the most implementable in the following categories:

  • Mobile analytics

  • Mobile app analytics

  • Mobile crash reporting

  • Plus, we own the fastest implementation for mobile app optimization

Best Usability, Best Relationship and Best Results in:

  • Mobile crash reporting

UXCam is a High performer in the categories:

  • Product analytics

  • Heatmap tools

  • Mobile app optimization

Let’s take a deeper look into our G2 review highlights for this spring and explore why our users gave us such high scores. 

Leader in Mobile App Analytics

We’ve kept our Leader status in the Mobile App Analytics category! 

G2 calculates leaders based on having a high and consistent customer satisfaction score, as well as having a large market presence. 

As well as being a Leader in the Mobile App Analytics category, we’re also excited about our Momentum Leader badge, which is awarded to products achieving the most positive movement over the past year. 

What our customers say

Blog Feautre 1200x630 G2 Spring report - reviews -1

Ranked Most Implementable tool in Mobile App Analytics

When it comes to the setup of UXCam, a whopping 90% of users said that the implementation of our tool was easy, this is well above the average score of 80%.

To get this score, we needed to achieve:

  • A high level of customer satisfaction with the set-up process

  • A high user adoption percentage

  • An easy implementation method

To receive this score, G2 requires a minimum of 10 reviews, with at least 5 answers to questions based on:

  • The ease of setup and how long it took to go live, and

  • How they implemented the tool

What our customers say

Blog Feautre 1200x630 G2 Spring report - reviews -2

#1 mobile crash reporting software

UXCam is named the highest rated product in the Mobile Crash Reporting Software category, with an above average 4.7 star rating. 

To earn these badges, the following is taken into account:

  • Customer satisfaction based on ease of use and ease of admin of the product

  • Responses to questions based on how the product meets the requirements of the user

  • The number of reviews on G2

What our customers say

Blog Feautre 1200x630 G2 Spring report - reviews - 3

Users Love Us

To achieve the ‘Users Love Us’ badge, a product must collect a consistent and high customer rating from the G2 reviews of at least 4 stars. To date, UXCam has an average score of 4.7/5 stars.

Our highest scoring features include: 

  • Engagement

  • Custom event tracking and,

  • User activity history.

What our customers say

Blog Feautre 1200x630 G2 Spring report - reviews - 4

How are the G2 winners chosen? 

Products are rated on G2 based reviews gathered from their user community and data aggregated from online sources and social networks. They apply a unique algorithm to calculate the customer satisfaction and market presence scores in real-time. 

The review scores are calculated by: 

  • The recency of the review

  • The amount of feedback provided (length of review) 

  • Whether the reviewer kept their name and company public

  • Whether the reviewer is a current or past user of the product

  • Community engagement with the review

You can learn more about their methodology on their site. 

Keep the momentum going

We want to give another big thank you to our customers for reviewing UXCam on G2. Our customer success team always works hard to ensure you have the best experience possible. 

Check out more of our reviews on G2, and if you’re a customer, we’d be grateful if you left us one!

Interested in using UXCam? Sign up for a free trial to experience our mobile app analytics tool firsthand. 

Read more about our product:

AUTHOR

Hannah
Hannah Squire

Content Manager

Hannah is the Content Manager at UXCam. For the past few years, she’s been working on creating more valuable and useful content for SaaS companies and their users.

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