Dynatrace Session Replay Reviewed & Best Alternative

What is Dynatrace session replay?

First, what is Dynatrace? It’s a comprehensive observability platform that offers monitoring and analysis capabilities for apps, infrastructure, and user experiences. It has tons of features under the hood—including session replays.

Dynatrace’s session replays are pretty standard. They’re video-like recreations of real user sessions that you can play back to better understand:

• Frustrations

• Bugs

• UX

The feature works for web apps,  native mobile iOS and Android apps, third-party SaaS apps, single-page apps, and JavaScript frameworks.

Key features

• Real-time session playback: Play back user interactions as they happened to spot issues that cause frustration or abandoned sessions and gain insights into your app’s UX.

• User interaction insights: By capturing clicks, swipes, and taps, you gain a deeper understanding of user actions—what features attract them, where they face difficulties, and what elements of your app are most engaging (or problematic).

• Error analysis: Pinpoint where and when users encounter issues, facilitating a rapid response to fix errors and improve the overall user experience.

Pricing

Dynatrace’s session replay feature is part of its Real User Monitoring product. Pricing for this product is pay-as-you-go, meaning you pay a fixed rate per tracked session. At the time of writing, the list price is $0.00225 per session (or roughly $2.25 per 1,000 sessions).

This pricing model has pros and cons. On one hand, it allows for flexibility based on usage, so you only pay for what you need. On the other hand, if your website or app has a high volume of user sessions, costs can add up quickly.

Pros and cons

Pros

• Session replay feature is well-designed.

• Other monitoring and analytics features are included.

• Supports frustration and issue monitoring.

Cons

• Can be pricey for smaller teams.

• Learning how to use all its tools and features can be tough.

• Doesn’t offer deep UX insights.

Best Dynatrace alternative for session replays: UXCam

Now, what about UXCam’s session replay? 

UXCam is a mobile analytics platform that helps companies understand user behavior within their mobile apps. We offer session replays that are integrated with our other analytics tools—like funnels, heatmaps, and user journey tracking—for a more comprehensive view of user behavior.

You can easily filter for events, gestures, screens, or user segments and jump to session replays that match your criteria. We also let you view console logs, network requests, and crashes that occurred during a session replay for visual debugging.

Key features

• Integrated Session Replay: Access session replays with additional context from other UXCam analytics tools.

• Event Filters: Filter for specific events, gestures, screens, or user segments to find the most relevant session replays.

• Visual Debugging: View console logs, network requests, and crashes that occurred during a session replay for easier debugging.

• Frustration Monitoring: Quickly jump to sessions and timestamps with rage taps, dead taps, and unresponsive elements.

Pricing

UXCam offers three plans:

• Free (up to 3,000 monthly sessions)

• Growth (customizable)

• Enterprise (customizable)

Session replays are available on all our plans—even Free. You can start tracking and recording session replays with a single line of code at no cost. However, for full access to all features and increased session limits, upgrading to our Growth or Enterprise plans can be useful.

Pros and cons

Pros

• Easy to implement and use.

• Mobile-specific analytics offer deep insights.

• Offers lengthy data retention periods.

• Integrates session replays with other analytics tools.

• Powerful filters.

Cons

• Free plan is limited.

Dynatrace vs. UXCam: session replay overview

Conclusion

Both Dynatrace and UXCam offer powerful session replay tools. Dynatrace is great if you need deep analytics and performance tracking across various platforms. On the flip side, UXCam shines for mobile app developers looking for an intuitive, mobile-first platform that offers actionable insight into UX.

If you're interested in user experience-focused analytics for mobile apps, try UXCam. It's easy, insightful, and might just be the tool you need to elevate your app's user experience to the next level. 

Try UXCam for free and see how it changes your app for the better.

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