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Pendo for Mobile Apps - Pricing, Review & Best Alternative

PUBLISHED

14 March, 2024

Tope Longe
Tope Longe

Growth Manager

Pendo for mobile

So, you're diving into the world of mobile app analytics and you're curious about using Pendo for mobile, right? Specifically, you're wondering, "Does Pendo work on mobile - iOS & Android? And what mobile frameworks does it support?" Well, you're in the right place. In this post, we'll dive deep into these questions, and we'll also explore UXCam, a potential alternative that might just tickle your fancy.

Can I use Pendo for mobile apps?

Yes! Pendo supports a wide range of mobile frameworks including native Android and iOS, Xamarin, MAUI, React Native, Expo, Flutter and Swift UI. Pendo is a powerful tool in the realm of product experience. Without further delay, we'll take a look at Pendo's pricing, review its key features, and pros and cons as a mobile app analytics solution.

Also, while we're at it, we'll explore the best Pendo alternative for mobile apps - UXCam. Why, you ask? It's always good to have options, isn't it? UXCam is a leader in mobile app analytics making it a reliable choice for mobile app-focused user behavior analytics. 

Our goal is to provide you with objective, easy-to-understand information to help you make the best decision for your specific needs. Let's get started, shall we?

Pendo vs. UXCam: Key differences

Ratings

In G2 reviews, UXCam scores higher than Pendo in (almost) all areas—from “ease of setup” and “ease of use” to “meets business requirements” and “quality of support”.

The one exception is “product direction”, where Pendo scores slightly higher than UXCam.

Pendo for mobile ratings Vs UXCam

User segments

UXCam tends to dominate the small-business segment (<50 employees), while Pendo commands a larger percentage of the mid-market segment (50-1,000 employees)

Both tools appeal to the enterprise segment (>1,000 employees), but Pendo is the slightly more popular choice here.

Pendo User Segment vs UXCam

Use Cases

While there's a lot of overlap between Pendo and UXCam when it comes to product analytics, the two tools do have different use cases.

Pendo has more of a focus on product management and digital adoption, while UXCam is better suited for user experience optimization, journey analysis, and crash reporting.

Pendo for mobile Vs UXCam

Pendo for mobile apps

Pendo for mobile apps

Pendo is a product analytics and user engagement platform for web and mobile apps.

It helps product teams measure, understand, and improve their products by collecting qualitative and quantitative data from users. This data is visualized through intuitive charts and dashboards to simplify interpretations and decision-making.

The platform also offers a range of user engagement features—including onboarding, announcements, surveys, and product tours—to help teams drive adoption and loyalty.

Key features

  • Usage Analytics: Easily see which features your users are using—and which they're ignoring.

  • In-App Guides: Boost adoption with easily programmable in-app guides, tours, and tooltips.

  • User Feedback: Collect user feedback using various tools—from in-app surveys to feature request boards.

  • Feature Prioritization: Prioritize features and fixes using the spends and tags of users associated with them.

  • User Paths: Visualize user journeys to better understand their behavior.

Pricing

Pendo has a decent free-forever plan that supports 500 MAUs and a wide selection of basic analytics features.

Beyond that, there are three paid plans—Starter ($7,000/year), Growth (custom), and Portfolio (custom).

For businesses with only one mobile app, Starter offers access to a good number of Pendo features—notably lacking customer support and integrations. Growth is the next step up, offering near-full platform access (minus cross-platform user journeys).

Businesses with multiple mobile apps will need to jump straight to Portfolio.

Pros & Cons

Pros

  • Easy to set up

  • Good feature-set overall

  • Decent free plan offers a lot of value

  • Feature prioritization is great for roadmap planning

Cons

  • Lack of customer support in the Starter plan

  • Limited data segmentation and filtering options in the free plan

  • Integrations limited to the higher-tier plans

Pendo for mobile alternative: UXCam

If you're looking for a cost-effective, feature-rich alternative to Pendo, UXCam just might be the solution for you.

UXCam is an all-in-one user research platform with a comprehensive set of analytics features—heatmaps, session replays, user journeys, funnel analytics, event analytics, retention analytics, crash & issue reporting… the list goes on.

UXCam combines quantitative and qualitative data to give product teams a deep, holistic understanding of the “whys” behind key user behaviors. This understanding equips you with everything you need to make targeted improvements that drive positive outcomes—from increased conversions to better UX.

Key features

  • Session Replay:  Visually replay user sessions to reveal UX issues and areas for improvement

Sessions replay UXCam
  • Heatmaps: Get deeper insights into how users interact with your product pages by visualizing their click, scroll, and hover behaviors.

touch heatmaps uxcam
Dashboard with user journey
  • Funnel Analytics: Identify which steps of your funnel are underperforming, and optimize accordingly.

kpis to measure onboarding - funnel
  • Event Tracking: Monitor key events like form submissions and button clicks to measure engagement and conversions.

Embedded events analytics UXCam
  • Crash & Issue Reporting: Automatically detect crashes and other user issues so you can fix them quickly.

blog inline - kpis for cpos- crash report

Pricing

UXCam is totally free to use for up to 3,000 monthly sessions. This free-forever plan features session replays, user analytics, 6-month data retention, and more—all for unlimited users.

Want access to all of UXCam's features? You'll need to upgrade to either Growth (custom) or Enterprise (custom). Both plans are priced based on your needs, so they can easily scale with growing businesses.

And if you want to take UXCam for a test drive before committing, you've got options. Sign up for a 14-day free trial or schedule a demo to see UXCam in action!

UXCam Plans and Pricing

Pros & Cons

Pros

  • Free-forever plan is great for smaller teams & businesses

  • Combines qualitative and quantitative data

  • Feature-rich platform with deep analytics capabilities

  • Easy to set up and use

  • Custom data retention with paid plans

Cons

  • No free support—paid plans only

  • Integrations are available in the higher-tier plans only

Pendo vs. UXCam: Feature comparison

FeaturePendoUXCam
Heatmaps
User journeys
Funnel analytics
Event analytics
Dashboards
Segmentation
Custom data retention
Free plan14-Day14-Day
Session replays
Crash & Issue Analytics
Customer support (for free plan)
Integrations (for free plan)
G2 Rating4.4/54.7/5
Native Integrations45+5+
PricingFree, Starter ($7,000/year), Growth (custom), Portfolio (custom)Free, Growth (custom), Enterprise (custom)

Get more from your data with UXCam

UXCam and Pendo are two great solutions for mobile user analytics. But when you compare the two side-by-side, UXCam quickly stands out as the more feature-rich platform.

UXCam was designed with mobile product teams in mind—and that hyper-focus on mobile is reflected in its deep analytics features, as well as its ability to combine qualitative and quantitative data. So if you're looking for a comprehensive, cost-effective solution for user research and analytics, UXCam just might be the perfect fit for your team.

Get started with a free trial and see what UXCam can do!

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UXCam's SDK: Everything you need to know

Best ways to do mobile app user behavior analysis

Practical guide to improve mobile app performance

Mobile app user segmentation: Best techniques and tools

How to improve user experience on mobile apps

AUTHOR

Tope Longe
Tope Longe

Growth Manager

Ardent technophile exploring the world of mobile app product management at UXCam.

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