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EspañolCrazy Egg for Mobile Apps - Pros, Cons and Best Alternative
PUBLISHED
23 May, 2024
Growth Marketing Manager
Does Crazy Egg work for mobile apps?
Crazy Egg was one of the first website testing platforms when it was launched in 2006 by Hiten Shah and Neil Patel (who is also the co-founder of KISSmetrics). It’s been used by tens of thousands of businesses over the years, and its heatmap feature is especially popular.
But… is Crazy Egg good for mobile analytics? The short answer is no—but there are a few caveats.
In this guide, we’ll take a closer look at Crazy Egg and its features for mobile app analytics. We’ll also offer an alternative that’s specifically designed for mobile apps, and compare their capabilities to help you make an informed decision.
Why listen to us?
At UXCam, mobile analytics isn’t just something we do—it’s all we do. Other tools divide their focus and leave you with a half-baked solution. We’re dedicated to providing the best mobile app analytics possible.
You'll agree we’re in a pretty good position to help you understand Crazy Egg and its shortcomings, as well as introduce you to a better alternative.
Related: Want to understand our impact a bit better? Check out our case studies for the nitty gritty details.
Helpful summary
Overview: We review Crazy Egg as a tool for mobile app product teams to improve user experience and optimize conversions.
Why it matters: Mobile product teams thrive on data-driven insights to make informed decisions and improve their app's performance, but not every tool is equally well-suited for mobile devices.
Action points: We recommend checking out UXCam for a platform that’s purpose-built for mobile apps, with advanced heatmaps and screen recording features.
Further research: Want more tool recommendations and reviews? Check out our blog for in-depth articles and comparisons of the latest mobile analytics tools on the market.
What is Crazy Egg?
Crazy Egg is a website analytics tool that helps you visualize, analyze, and capitalize on behavioral patterns.
It’s widely recognized for its heatmap feature (once a rarity in the analytics space) that allows you to see where users click, scroll, and hover on your website. It helps you identify popular and neglected areas of your site, as well as potential user frustrations.
Does Crazy Egg work for mobile apps?
Nope—Crazy Egg does not support any native mobile app frameworks. However, it’s important to mention that it supports mobile websites and progressive web applications (PWAs) by proxy.
So, to summarize—all of Crazy Eggs features work for web, mobile web, and PWAs, but none will work for native mobile apps.
Key features
Heatmaps: Visual representations showing where users click most on a webpage, highlighting popular areas.
Scroll maps: Show how far users scroll on a page, indicating content engagement levels.
Confetti: Segments clicks by referral source, search term, and more.
User session recordings: Recordings of user interactions with a website, providing insights into user behavior and experience.
A/B testing: Compare two versions of a webpage to see which performs better.
Pricing
Crazy Egg's plans start at a price point that is affordable for small websites and extend to bespoke enterprise plans.
The pricing plans range from $49 per month for the Standard plan to $249 per month for the Enterprise plan, with the Plus plan at $99 per month in between. Each plan offers various features, such as unlimited surveys and responses, website tracking, snapshots, recordings, A/B testing, and more.
Pros and cons
Pros
Easy setup.
Intuitive design.
Great visualizations.
Cons
Doesn't support native mobile apps.
Limited in-depth analysis.
Best Crazy Egg alternative for mobile apps: UXCam
Crazy Egg specializes in website analytics. That’s why it’s recognized as one of the best analytics tools for websites and web apps. UXCam, on the other hand, focuses specifically on comprehensive mobile app analytics.
We focus on giving mobile developers and product teams a suite of tools, reports, and features that help them make data-driven decisions. With tools for understanding users, pinpointing issues, and improving user experience, UXCam is the top choice for mobile app analytics.
Key features
Session replay: Record every user session in real-time, segment by behavior, and analyze user interactions.
Heatmaps: Identify the most clicked areas of your app and understand how users are interacting with specific elements.
User Journeys: Visualize the paths users take within your app, including where they drop off or get stuck.
Crash Reporting: Monitor crashes and errors in real time to quickly identify and fix issues.
Funnel Analytics: Track conversions and retention rates to optimize your user journey and improve overall engagement.
Retention analysis: Figure out exactly when (and why) users stop finding value in your app so that you can target them with personalized campaigns to improve retention.
Dashboards: Build custom mobile product analytics dashboards that keep you in the loop about key metrics and trends.
Pricing
UXCam offers a free trial (who doesn't love trying before buying?), and our pricing scales based on the number of users you need to track.
UXCam’s varies based on the plan you choose. Options include Free (up to 3,000 monthly sessions), Growth (more than 3,000 monthly sessions), and Enterprise (fully customizable with advanced features).
No matter whether you’re a bootstrapped startup or a multinational company (like Costa Coffee), we can work with you to build a plan you’re happy with.
Pros and cons
Pros
Tailored specifically for mobile apps.
Deep insights into user interaction.
Helps identify and fix UX issues.
Customizable pricing.
Cons
Free plan is limited.
No support for websites.
Crazy Egg vs. UXCam: mobile app analytics feature comparison
| Mobile app analytics feature | Crazy Egg | UXCam |
|---|---|---|
| Website analytics | ✅ | ❌ |
| PWA analytics | ✅ | ❌ |
| Native mobile app analytics | ❌ | ✅ |
| Session replay | ❌ | ✅ |
| Heatmaps | ❌ | ✅ |
| Event tracking | ❌ | ✅ |
| Mobile-tracking | ❌ | ✅ |
| Retention analytics | ❌ | ✅ |
| Issue analytics | ❌ | ✅ |
Conclusion
While Crazy Egg provides excellent website insights, it falls short for mobile apps and mobile analytics. That's where UXCam steps in, offering a robust set of tools designed specifically for mobile apps.
From screen recordings to detailed heatmaps of app usage, UXCam hands developers the keys to deeply understand and improve the user experience. If you're trying to boost your app's usability or UX, UXCam might just be the tool you've been looking for.
Get started with a free trial today.
Looking to give your app the competitive edge it deserves? Try UXCam today, and see what a difference the right analytics tool can make.
You might also be interested in these;
Top 5 Crazy Egg Alternatives for UX Insights
How To Write a Tracking Plan for Mobile App Analytics
Pendo for Mobile Apps - Pricing, Review & Best Alternative
FullStory for Mobile Apps Reviewed - Features, Pros & Cons
AUTHOR
Tope Longe
Growth Marketing Manager
Ardent technophile exploring the world of mobile app product management at UXCam.
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