Your app’s headquarters – UXCam Overview
August 1, 2019 by Jonas KurzwegYour app now has an official headquarters. Only one look is needed to understand your app users. What’s UXCam Overview? UXCam Overview allows you to gain insights on your app in one look - without manually searching for individual sessions. It is divided into two parts: - Usage Statistics: Understand how your app is being used. See the top events,…
How to Solve Usability Issues With UXCam Filters
July 31, 2019 by Danique BosApp developers and Product Managers spend too much time on detecting and solving bugs and UX issues. To save time while detecting and debugging your customer’s issues, UXCam provides filter features which makes it possible to filter your sessions and users in such a way that you only see the sessions or users that are relevant. This way, you can…
“Please Reconnect” – Offline UX in Mobile Apps
May 24, 2019 by Annemarie BufeBefore boarding a plane, I always open NYTimes, Facebook or Twitter to download content. These apps have thought intensively about offline usability. I engage with these apps for hours as there are very few apps that work well offline. These apps have been exploiting a niche - creating engagement even when the user is offline. Entering a plane is not…
How to Identify User Frustration
April 30, 2019 by Annemarie BufeYou tap on a button and nothing happens. You try to open a new page but the loading time is frustrating slowly. User frustration occurs when a person can’t overcome an obstacle or achieve a goal. This means that your app isn’t working as your users expect or require. But worse, a significant proportion of users might have these problems…
3 Hidden Secrets for Tracking Mobile App Onboarding
February 25, 2019 by Annemarie BufeYou think you’ve designed the most user-friendly onboarding process. You have found the best way to show your users how your app works and what they can expect from your app. There are many other app developers who think the same - and have just created an onboarding experience that confuses and deters users. “32 percent learn about application performance…