1 Google Firebase Analytics Platforms: iOS / Android Analytics Pricing: Free / Paid (starts at $25/month) Focus: Google Firebase not only provides you with analytics capability, but it also provides infrastructure. It’s an all-in-one tool that also allows you to send push notifications and provides you with the mobile app version of Google...

February 10, 2020 by Annemarie Bufe

Prepare the Heatmap Analysis Don’t start to read heatmaps blindly. Experienced analysts think about a goal they want to achieve with their touch heatmap analysis. This helps to approach the analysis more objectively and to work more systematically. Overall, less time is wasted with an unnecessary and aimless analysis that comes to nothing or...

January 31, 2020 by Stefanie Hain

A decade is coming to an end. The end of the year is a good time to reflect. Let’s take a step back and look at how the progress that was made to help you deliver better app experiences. A holistic analytics solution UXCam has transformed into a complete solution to analyze user behavior. This means that you can start with the big picture of...

December 12, 2019 by Jonas Kurzweg

1. Quantitative Analytics Quantitative Analytics describes data that can be expressed in numbers, for example graphs and charts. Quantitative data will give you an objective basis to work on. An important criteria for choosing a quantitative SDK is the option to track KPIs on a custom dashboard. Since every app is different, “one-size-fits-all”...

October 29, 2019 by Jonas Kurzweg

Your app now has an official headquarters. Only one look is needed to understand your app users. What’s UXCam Overview? UXCam Overview allows you to gain insights on your app in one look – without manually searching for individual sessions. It is divided into two parts: – Usage Statistics: Understand how your app is being used. See the top...

July 31, 2019 by Jonas Kurzweg

App developers and Product Managers spend too much time on detecting and solving bugs and UX issues. To save time while detecting and debugging your customer’s issues, UXCam provides filter features which makes it possible to filter your sessions and users in such a way that you only see the sessions or users that are relevant. This way, you can...

July 30, 2019 by Danique Bos

Before boarding a plane, I always open NYTimes, Facebook or Twitter to download content. These apps have thought intensively about offline usability. I engage with these apps for hours as there are very few apps that work well offline. These apps have been exploiting a niche – creating engagement even when the user is offline. Entering a plane...

May 23, 2019 by Annemarie Bufe

Indicators for User Frustration Rage Taps The user clicks on an element and nothing happens. Rage Taps happen when an element’s response is slow, broken or not responding. Another reason could be that a non-clickable element appears to be clickable, i.e the element is unresponsive. Rage Scrolling A similar behaviour to the rage tap can happen...

April 29, 2019 by Annemarie Bufe