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LogRocket pricing - Cost Breakdown & Plans + Alternatives

PUBLISHED

29 May, 2024

Tope Longe
Tope Longe

Growth Marketing Manager

LogRocket Pricing

Is LogRocket pricing worth it and a fit for your analytics needs?

LogRocket is a major player in the product analytics space. It has a ton of great features and thousands of happy users… but is it worth the cost?

That’s the question we’re focusing on in this guide to LogRocket pricing.

We’ll cover the overall structure, break down the plans, and then compare LogRocket with UXCam to see which tool offers better value for your money.

Why listen to us?

At UXCam, we've helped businesses improve UX without breaking the bank. Our suite of product analytics tools is designed to be intuitive, flexible, and affordable enough for any team. Plus, we're constantly adding new features and integrations to stay ahead of the game.

UXCam Mobile app analytics Leader

The bottom line? We’re uniquely positioned to comment on the true value of LogRocket and how it stacks up against other players in the market.

Helpful summary

  • Overview: We give you a detailed overview of LogRocket’s pricing and compare it with UXCam’s to help you decide which tool is right for you.

  • Why it matters: Even great tools can have terrible pricing models—and when they do, it means you’re not getting as much value out of them as you could be.

  • Action points: Make sure you check out alternatives like UXCam and compare their pricing models before making a decision.

  • Further research: Want more tool recommendations and insights? Head over to the UXCam blog for more helpful articles.

What is LogRocket?

LogRocket is a product analytics tool that offers a nice mix of qualitative and quantitative analysis features.

It helps developers, marketers, and designers make data-driven decisions by validating their hypotheses with real user data. High points for the tool include a great selection of visualizations, accessible statistical analysis tools, and AI insights.

LogRocket

Key features

  • Session Replay: See recreations of real user sessions to understand things from your users’ perspectives.

  • AI Error Tracking: Sort through and understand error messages with AI-powered grouping and prioritization.

  • Performance Monitoring: Track and analyze performance metrics like page load time, resource usage, etc.

  • Funnel Analysis: Visualize user behavior flow to identify potential drop-off points in your conversion process.

  • User Journey Mapping: Visualize user journeys to see which paths lead to good (and bad) outcomes.

LogRocket pricing structure

LogRocket offers separate pricing for web and mobile.

The mobile plans are:

LogRocket Pricing
  • Free

  • Team (starting at $139/month of 10K sessions)

  • Professional (starting at $350/month for 10K sessions)

  • Enterprise (custom)

The web plans are:

LogRocket Web Pricing
  • Free

  • Team (starting at $69/month for 10K sessions)

  • Professional ($295/month for 10K sessions)

  • Enterprise (custom)

All paid plans are scalable—you choose the number of sessions you want to track each month, and the price adjusts. For example, on the Professional plan (mobile), 1M sessions will cost you $2,645/month.

Higher-tier plans also unlock more advanced features.

LogRocket plan breakdown

Let’s dive into the details:

Free

The free plan is pretty basic—it includes:

  • 1,000 sessions per month

  • 1 month of data retention

Team

The Team plan supports either 10K or 25K sessions per month for mobile and 10K, 25K, or 50K for web. If you want more monthly sessions, you need to upgrade (whether or not you need more advanced features).

Mobile pricing ranges from $139-$239/month, and web pricing ranges from $69-$280/month.

The plan also includes: 

  • Session replay

  • JavaScript error reporting

Professional

The Professional plan supports 10K to 1M sessions for both web ($295-$2,200/month) and mobile ($350-$2,645/month).

It also includes:

  • AI-powered struggle detection

  • Detailed product analytics

Enterprise

The Enterprise plan is fully customizable and includes advanced features like:

  • Custom session volumes

  • Conditional recording 

  • Self-hosting

LogRocket pricing reviews

How do users feel about LogRocket’s pricing? We read reviews and pulled out some common themes:

Pros

  • The pricing structure is transparent, if not affordable.

Cons

  • The price jump between tiers is too big for some.

  • The per-session price is very high for mobile.

  • It’s hard to find a plan that offers the features you need at a price-point you can afford.

Best LogRocket alternative: UXCam

Looking for a LogRocket alternative with flexible, affordable pricing (that doesn’t compromise on features)? UXCam is an all-in-one product analytics tool that offers a suite of features for understanding user experiences and building stickier products.

UXCam Dashboard New UI

Key features

  • User Session Replay: Watch real user sessions to empathize with users.

  • Heatmaps: See where users are tapping and scrolling on your app.

  • Funnel Analysis: Track user behavior through multiple steps in the conversion process.

  • Crash Reporting: Get notified of any issues that may be causing crashes for your users.

  • Retention Analysis: See when users start to drop off and identify areas for improvement.

  • Dashboards: Build modular dashboards that track key metrics for your product.

UXCam pricing structure

At UXCam, we take a flexible approach to pricing. You tell us what you want to track and what features you need, and we build a plan that works for your budget. Unlike LogRocket, where you’re forced into costly upgrades, our plans are designed to give you the most value for your money.

We offer three plans:

  • Free

  • Growth (custom)

  • Enterprise (custom)

UXCam Plans and Pricing

UXCam plan breakdown

Free

Usage:

  • Monthly sessions (up to 3,000)

  • Recorded sessions (up to 3,000)

  • User Licenses (Unlimited)

  • Apps Supported (2 production apps)

  • Video Retention (1 month)

  • Session Retention (6 months)

Features:

  • Tagless Autocapture

  • Session Replay

  • Session Insights

  • User Analytics

  • Frustration Signals (Rage gesture)

Growth

Usage:

  • Monthly Sessions (more than 3,000)

  • Recorded Sessions (Custom)

  • User Licenses (Unlimited)

  • Apps Supported (2 production apps)

  • Video Retention (Custom)

  • Session Retention (Custom)

Features:

  • Custom events

  • Event Analytics

  • Funnel Analytics (10 funnels)

  • Retention Analytics

  • Custom dashboards

Enterprise

Usage:

  • Monthly Sessions (Custom)

  • Recorded Sessions (Custom)

  • User Licenses (Unlimited)

  • Apps Supported (Custom)

  • Video Retention (Custom)

  • Session Retention (Custom)

Features:

  • API and CSV data export

  • SSO/SAML

  • Structured onboarding support

  • Dedicated customer success manager

  • Unlimited funnels

  • Custom dashboards

  • Custom apps

UXCam pricing reviews

Pros

  • Flexible pricing makes it easy to build a plan that works for your business.

  • Unlimited user licenses allow for scalability and growth.

  • Custom session retention options provide the ability to tailor data collection to specific needs.

  • API and CSV data export features make it easy to analyze and manipulate data in other systems.

Cons

  • Free plan doesn’t support all key features.

Conclusion

Deciding between LogRocket and UXCam comes down to your specific needs and budget. 

LogRocket is a powerful option with broad platform support, but its pricing can be a hurdle for smaller projects. On the flip side, UXCam shines as a cost-effective, user-focused alternative that offers a compelling suite of features for enhancing the mobile app experience.

We believe UXCam stands out for mobile app developers looking to understand and improve user experience without breaking the bank. Ready to see the difference UXCam can make for your app? 

Try UXCam for free to get started.

You might also be interested in these;

LogRocket vs FullStory - Which Mobile UX Tool Is Best for You?

LogRocket vs Sentry - Key Features and Pricing Comparison

Top 6 LogRocket Alternatives for Product Analytics

Mixpanel Pricing - Plans & Costs Reviewed + Best Alternative

Crazy Egg for Mobile Apps - Pros, Cons and Best Alternative

VWO Mobile Reviewed- Features, Pros, Cons & Best Alternative

Heap Pricing Explained - Pros, Cons and Better Alternative

Adobe Analytics Pricing - Detailed Cost Breakdown & Plans

AUTHOR

Tope Longe
Tope Longe

Growth Marketing Manager

Ardent technophile exploring the world of mobile app product management at UXCam.

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