PUBLISHED
29 May, 2024
Growth Marketing Manager
Is LogRocket pricing worth it and a fit for your analytics needs?
LogRocket is a major player in the product analytics space. It has a ton of great features and thousands of happy users… but is it worth the cost?
That’s the question we’re focusing on in this guide to LogRocket pricing.
We’ll cover the overall structure, break down the plans, and then compare LogRocket with UXCam to see which tool offers better value for your money.
At UXCam, we've helped businesses improve UX without breaking the bank. Our suite of product analytics tools is designed to be intuitive, flexible, and affordable enough for any team. Plus, we're constantly adding new features and integrations to stay ahead of the game.
The bottom line? We’re uniquely positioned to comment on the true value of LogRocket and how it stacks up against other players in the market.
Overview: We give you a detailed overview of LogRocket’s pricing and compare it with UXCam’s to help you decide which tool is right for you.
Why it matters: Even great tools can have terrible pricing models—and when they do, it means you’re not getting as much value out of them as you could be.
Action points: Make sure you check out alternatives like UXCam and compare their pricing models before making a decision.
Further research: Want more tool recommendations and insights? Head over to the UXCam blog for more helpful articles.
LogRocket is a product analytics tool that offers a nice mix of qualitative and quantitative analysis features.
It helps developers, marketers, and designers make data-driven decisions by validating their hypotheses with real user data. High points for the tool include a great selection of visualizations, accessible statistical analysis tools, and AI insights.
Session Replay: See recreations of real user sessions to understand things from your users’ perspectives.
AI Error Tracking: Sort through and understand error messages with AI-powered grouping and prioritization.
Performance Monitoring: Track and analyze performance metrics like page load time, resource usage, etc.
Funnel Analysis: Visualize user behavior flow to identify potential drop-off points in your conversion process.
User Journey Mapping: Visualize user journeys to see which paths lead to good (and bad) outcomes.
LogRocket offers separate pricing for web and mobile.
The mobile plans are:
Free
Team (starting at $139/month of 10K sessions)
Professional (starting at $350/month for 10K sessions)
Enterprise (custom)
The web plans are:
Free
Team (starting at $69/month for 10K sessions)
Professional ($295/month for 10K sessions)
Enterprise (custom)
All paid plans are scalable—you choose the number of sessions you want to track each month, and the price adjusts. For example, on the Professional plan (mobile), 1M sessions will cost you $2,645/month.
Higher-tier plans also unlock more advanced features.
Let’s dive into the details:
The free plan is pretty basic—it includes:
1,000 sessions per month
1 month of data retention
The Team plan supports either 10K or 25K sessions per month for mobile and 10K, 25K, or 50K for web. If you want more monthly sessions, you need to upgrade (whether or not you need more advanced features).
Mobile pricing ranges from $139-$239/month, and web pricing ranges from $69-$280/month.
The plan also includes:
Session replay
JavaScript error reporting
The Professional plan supports 10K to 1M sessions for both web ($295-$2,200/month) and mobile ($350-$2,645/month).
It also includes:
AI-powered struggle detection
Detailed product analytics
The Enterprise plan is fully customizable and includes advanced features like:
Custom session volumes
Conditional recording
Self-hosting
How do users feel about LogRocket’s pricing? We read reviews and pulled out some common themes:
The pricing structure is transparent, if not affordable.
The price jump between tiers is too big for some.
The per-session price is very high for mobile.
It’s hard to find a plan that offers the features you need at a price-point you can afford.
Looking for a LogRocket alternative with flexible, affordable pricing (that doesn’t compromise on features)? UXCam is an all-in-one product analytics tool that offers a suite of features for understanding user experiences and building stickier products.
User Session Replay: Watch real user sessions to empathize with users.
Heatmaps: See where users are tapping and scrolling on your app.
Funnel Analysis: Track user behavior through multiple steps in the conversion process.
Crash Reporting: Get notified of any issues that may be causing crashes for your users.
Retention Analysis: See when users start to drop off and identify areas for improvement.
Dashboards: Build modular dashboards that track key metrics for your product.
At UXCam, we take a flexible approach to pricing. You tell us what you want to track and what features you need, and we build a plan that works for your budget. Unlike LogRocket, where you’re forced into costly upgrades, our plans are designed to give you the most value for your money.
We offer three plans:
Free
Growth (custom)
Enterprise (custom)
Usage:
Monthly sessions (up to 3,000)
Recorded sessions (up to 3,000)
User Licenses (Unlimited)
Apps Supported (2 production apps)
Video Retention (1 month)
Session Retention (6 months)
Features:
Tagless Autocapture
Session Replay
Session Insights
User Analytics
Frustration Signals (Rage gesture)
Usage:
Monthly Sessions (more than 3,000)
Recorded Sessions (Custom)
User Licenses (Unlimited)
Apps Supported (2 production apps)
Video Retention (Custom)
Session Retention (Custom)
Features:
Custom events
Event Analytics
Funnel Analytics (10 funnels)
Retention Analytics
Custom dashboards
Usage:
Monthly Sessions (Custom)
Recorded Sessions (Custom)
User Licenses (Unlimited)
Apps Supported (Custom)
Video Retention (Custom)
Session Retention (Custom)
Features:
API and CSV data export
SSO/SAML
Structured onboarding support
Dedicated customer success manager
Unlimited funnels
Custom dashboards
Custom apps
Flexible pricing makes it easy to build a plan that works for your business.
Unlimited user licenses allow for scalability and growth.
Custom session retention options provide the ability to tailor data collection to specific needs.
API and CSV data export features make it easy to analyze and manipulate data in other systems.
Free plan doesn’t support all key features.
Deciding between LogRocket and UXCam comes down to your specific needs and budget.
LogRocket is a powerful option with broad platform support, but its pricing can be a hurdle for smaller projects. On the flip side, UXCam shines as a cost-effective, user-focused alternative that offers a compelling suite of features for enhancing the mobile app experience.
We believe UXCam stands out for mobile app developers looking to understand and improve user experience without breaking the bank. Ready to see the difference UXCam can make for your app?
Try UXCam for free to get started.
You might also be interested in these;
LogRocket vs FullStory - Which Mobile UX Tool Is Best for You?
LogRocket vs Sentry - Key Features and Pricing Comparison
Top 6 LogRocket Alternatives for Product Analytics
Mixpanel Pricing - Plans & Costs Reviewed + Best Alternative
Crazy Egg for Mobile Apps - Pros, Cons and Best Alternative
VWO Mobile Reviewed- Features, Pros, Cons & Best Alternative
AUTHOR
Growth Marketing Manager
Ardent technophile exploring the world of mobile app product management at UXCam.
Stay up-to-date with UXCam's latest features, insights, and industry news for an exceptional user experience.
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