Mixpanel vs Amplitude vs Smartlook vs UXCam: 2024 Comparison

UXCam vs Mixpanel vs Amplitude vs Smartlook: Feature Comparison

Here's an overview of how the most popular mobile app analytics platform compare:

UXCam, Mixpanel, Amplitude & Smartlook: Key Differences

• Ease of Use: UXCam is the most accessible and easy-to-set-up mobile app analytics tool. Smartlook is similarly geared towards non-technical users. We find that both Mixpanel and Amplitude are more difficult to use, have more complex interfaces and generally take more time to set up. 

• Analytics Tools: UXCam is the market leader for product app analytics and provides the widest set of analytics features: including session recording, data reports, heatmaps and funnel analytics. Smartlook is the only other tool on this list that provides session recordings - whereas Amplitude and Mixpanel are focused entirely on quantitative analytics (i.e., stats and metrics) and don’t gather qualitative data. 

In the following, we are going to look at the key features and pricing of each platform in detail.

What is Mixpanel?

Mixpanel is a powerful product analytics and user behavior platform that’s designed to help you convert, engage, and retain more customers. 

This tool focuses on tracking how users engage with your product and who completes certain actions.

Mixpanel's Key Features

Feature 1: Interactive Reports

Mixpanel allows you to generate interactive reports based on your user engagement data. Within a few clicks, you can see beautiful visualizations of your data. 

This makes it easy to make design and development decisions based on how your product is used, who sticks around, and much more.

Feature 2: Team Boards & Alerts

Mixpanel’s Team Boards & Alerts features help your product design and development teams instill analytics and user data into every decision. 

Your teams can access a dashboard of analytics summaries, giving them insights into product adoption, retention, or essentially any other custom metric that you find important.

When metrics change, and targets slip, your team can receive automatic alerts - so they can stay ahead of the game and fix UX concerns quickly.

Feature 3: Limitless Segmentation

Mobile App Analytics 2023: UXCam vs Mixpanel

Understanding the hidden patterns beneath a trend is essential to take your product forward. Mixpanel can break down your data and reports using various filters - including events, device types, operating systems, locations, and more. 

This helps you discover hidden patterns in your user experience and helps you get to the root of your problems, and find new opportunities for growth.

Mixpanel Pricing

To get started with Mixpanel, you can try out the product with a Free tier. With this plan, you can track up to 100K monthly users and generate the core set of reports offered with this product. 

If you need more user volume or want to begin data modeling, you can upgrade to the Growth plan. This also gives you Group Analytics, Data Pipelines add-ons, and email support. 

The pricing is based on your monthly active tracked users. You can scale your plan up or down depending on this volume. If you have many users, the subscription prices can get quite expensive. 

Pros and Cons

Pros

• Generous free tier with plenty of data points and reports

• Great data segmentation

• Good data modeling tools in paid plans

Cons

• No session replay feature

• Complicated user interface

• Expensive monthly subscription

What is Amplitude?

Amplitude is a product analytics platform that uses collaborative analytics to track visitors to mobile apps and websites. 

It uses behavioral reports to understand users' interactions with products and provides insights into your users behavior. This will give you an idea on how to leverage their behavior in order to boost conversions, and increase engagement.

Ampltitude's Key Features

Feature 1: Amplitude Analytics

Amplitude provides businesses with a self-service analytics dashboard. It allows you to map and analyze how your users move around your app to unlock actionable insights about your UX. 

• This allows you to build digital products for better engagement, increased conversion, and improved customer loyalty. 

Feature 2: Amplitude Experiment

Amplitude’s product experimentation platform brings together a suite of tools that are designed to help you plan, track and analyze product changes and new features.  

Within this platform, you can access: 

• A/B tests: Test changes with a subset of your users to find out what matters most to your customers

• Feature flags: Manage release risk, configure user experiences, and deploy new features faster.

• Behavioral data: Analyze the behavior of existing or potential customers to determine whom to target

• Payloads: Make changes to your product to test new experiences without deploying extra code.

Amplitude Pricing

Amplitude encourages businesses to contact their sales team and request a demo before discussing pricing - and they don’t advertise their subscription plans on their website. 

However, according to GetApp, there are three pricing levels available: 

• Starter - Free, 0-10 million monthly events

• Business - $995/month, 0-100 million monthly events

• Enterprise - pricing available on request, 0-10 billion+ monthly events

Each tool in Amplitude’s arsenal is priced individually, however. If you want to use all four options available (Analytics, Audiences, Experiment and CDP), you’ll need to pay for them individually. 

Pros and Cons

Pros

• Wide suite of features

• Generous free plan

• Good experimentation and A/B testing tools

Cons

• No session replays

• Tools are priced individually, and pricing is not transparent

• Paid plans are very expensive

What is Smartlook?

Smartlook is a qualitative analytics solution for both mobile apps and websites that allows businesses to analyze user behavior and get real insights into how users interact with their products. 

It’s essentially a visitor recorder, allowing you to watch how customers use your app or website. It allows you to see what your customers see, where they click, and which products catch their attention. 

These session recordings are augmented with a suite of analytics features to give you a complete view of how to improve your UX. 

Smartlook's Key Features

Feature 1: Session Recordings

Smartlook’s primary feature is always-on session recordings. This tool will record each user’s session to help you identify how users interact with your product and where they’re getting stuck during their visit. 

To make it easier to filter through replays, Smartlook tags each recording with useful metadata, including: 

• Location

• Device

• Visit Length

• Events Completed

By applying these filters to your search, you can quickly find the session recordings that are most useful to you. 

Feature 2: Heatmaps

You can use heatmaps to see where users are focusing and interacting with your pages. Smartlook aggregates a myriad of user engagement data and generates a single image, showing what areas of your app users are engaging with. 

You can generate heatmaps for: 

• Click maps: Where are users clicking or tapping the most? Which buttons are being clicked, and which aren’t? 

• Movement maps: Where are users moving their cursor to? 

• Scroll maps: How far down are users scrolling on your page? 

Feature 3: Events

With Smartlook, you can access some great analytics about the events - or actions - performed on your or mobile app. 

Events can be anything from a URL visit to a button click or typing in a specific phrase. Getting an overview of the actions performed on your website or app can help you optimize your user journey and deliver better UX. 

Smartlook Pricing

Smartlook offers a free plan - which allows you to record 1,500 sessions per month. Your session replays, and any other analytics data, will be held for a month before being deleted. With this tier, you can generate 3 heatmaps and track 2 events.  

The Startup plan bumps up your session limit to 5,000 and unlocks 7 more heatmaps. The Business tier unlocks 15,000 session recordings and raises the heatmap limit up to 30. The data retention period also rises to 3 months with this plan. 

Pros and Cons

Pros

• Intuitive, easy-to-use session recorder 

• Generous Free plans for session recording

• Replays are meta tagged and easily searchable

Cons

• Limited number of heatmaps and event trackers in Free and Startup plans

• Short data retention periods, even with paid plans

• Higher tiers can get pricey 

Smartlook vs Mixpanel vs Amplitude Alternative: UXCam

Need a product analytics tool that’s designed to help product & development teams build user-centric mobile apps? UXCam is the market leader in mobile app experience analytics. We empower product teams with contextual & fast insights. 

We developed UXCam to help people deliver the perfect app - by understanding their users' needs. Our tool helps you identify issues that are plaguing your users - and through detailed data analytics, you can make more informed product decisions on how to solve them. 

UXCam's Key Features

Feature 1: Session Replays

Our session replay tool will record your mobile app sessions and help you understand how your users move around your product and use your mobile UX. 

You can use filters to identify sessions with user frustration signals. This helps you focus on the sessions that cause negative reviews and churn.

We understand the mobile app development collaborative process. Use our session commenting feature and easily tag other team members. Your team members can flag up identified usability problems and mark important moments to revisit later on. 

 Feature 2: User Analytics

App developers need to be data-driven to stay ahead of the competition and build engaging products. UXCam’s product analytics dashboard gives you a visual overlook of how your users engage with your app. 

With UXCam, you can keep track of important user engagement KPIs. This is useful for not only identifying where users get stuck but also whether improvements and adjustments are solving usability issues.  

Feature 3: Heatmap Analytics

Discover and resolve the biggest bottlenecks that affect the user experience by analyzing heatmaps and analyzing how your users interact with your mobile app. 

You can generate heatmaps to measure different behaviors on-screen like where users tapped, how far users scroll on your page, etc. 

Our tool also tracks more advanced events, such as unresponsive taps, rage gestures, zoom-in, long presses, and more! 

UXCam Pricing

UXCam offers affordable pricing plans for every size business. If you’re starting out with product analytics, consider our free tier. It allows you to track up to 10,000 monthly sessions, track heatmaps, and more. 

Need some extra capacity? The Starter plan is our most popular. This unlocks: 

• 5 funnels

• 5 dashboards

• Chat support

• Up to 3 months video retention

• Up to 24 months session retention

Unlike other product analytics dashboards, we don’t impose annoying limitations, such as limited heatmaps, and your analytics data is retained much longer than our competitors. 

We even offer a full 14-day free trial, unlocking all our premium features with no credit card needed. 

Pros and Cons

Pros

• Brilliant user analytics dashboard

• Session replays and heatmaps without unnecessary limitations

• Very generous free plan, and affordable paid plans

Cons

• Built primarily for mobile apps, website builders may prefer a more web-focused analytics tool

Conclusion

A mobile app analytics platform is the perfect way to collect and analyze key user engagement data. Using the insights and reports afforded by these tools helps ensure you’re building a user-centric mobile app that meets the needs of your customers. 

UXCam is the market leader in qualitative user research but also provides some brilliant quantitative tools in its analytics dashboard. It’s the complete package for any mobile app developer to start building more engaging products. 

Get started today at UXCam.com and try our 14-day free trial - no strings attached!

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