14 Best Session Replay Tools and Software for 2026

What is session replay?

Session replay (also called session recording) rebuilds a user's visit to your website or app so you can watch it back in order. Most tools don't record video. On the web they capture the page structure and its changes, and on mobile they capture screenshots or wireframes, then rebuild the session for playback. Good tools hide passwords, card numbers and other sensitive data before anything leaves the device. Here's how session replay works in UXCam.

Almost every tool on this list includes the same core replay features:

• Video-like playback of clicks, taps, gestures and page or screen changes

• Frustration signals such as rage clicks, rage taps and dead clicks

• Error and crash context tied to the moment it happened

• A timeline of events you can jump between, with skip-inactivity and speed controls

• Masking for sensitive data

Where tools differ is what comes bundled around the replay. Product and UX platforms pair it with funnels, heatmaps and event analytics, so you can go from "this metric dropped" to "here's why" across many users. Engineering tools pair it with console logs, network requests, traces and error tracking, so a developer can reproduce and fix a single bug. Knowing which camp you're in narrows the list fast.

How we evaluated these tools

We looked at the session replay tools that come up most often in current buyer guides and comparison searches, then judged each one on six criteria:

• Platform coverage: websites, native iOS and Android, and cross-platform frameworks such as React Native and Flutter.

• Capture quality: how closely replays match what users did, and whether mobile capture uses screenshots or wireframes.

• Finding the right sessions: filters, frustration signals, autocapture, retroactive events and AI summaries.

• Context around the replay: funnels and heatmaps for product teams, or logs, errors and traces for engineers.

• Privacy and compliance: default masking, hosting regions and data processing agreements.

• Pricing and access: whether prices are public, what the free plan or trial includes, and what the bill is based on. We checked every price on the vendor's own pricing page in October 2026.

UXCam is our product. We include it because it's a session replay tool for mobile apps and websites, and we held its entry to the same criteria and length as the others. For every competitor, we link to the vendor's own pages so you can check the details yourself.

A few well-known names didn't make the list. Smartlook stopped selling new paid plans on May 31, 2026, and says the platform will be decommissioned on September 30, 2027. Hotjar no longer accepts new accounts and is now part of Contentsquare, so we cover the two together. Heap is also a Contentsquare product, and Embrace, which Palo Alto Networks acquired in August 2026, offers user timelines rather than video-like replays.

Prefer to watch? Our YouTube video The 10 Best Session Replay Tools walks through ten session replay tools, most of which you'll find below.

UXCam

UXCam is a product analytics platform for mobile apps and websites, with session replay at its core. It's built by mobile app experts: the mobile SDK has been around since 2014 and is installed in more than 37,000 products, and the web SDK is a single JavaScript snippet. Replays sit next to heatmaps, funnels, issue analytics and retention reports, all fed by one SDK.

UXCam finds the friction for you. Autocapture records sessions from day one, and anyone on the team can turn a tap, click or screen visit into an event straight from a replay, and that event applies to past sessions too. Tara, UXCam's AI analyst, watches sessions, flags problems such as rage taps after a release and answers plain-language questions with links to the exact sessions behind each finding, so you see the issue and then measure the fix in funnels. UXCam MCP brings the same data into Claude, ChatGPT and Cursor. Costa Coffee used funnels and replays to find an invalid-password loop in sign-up and lifted registrations by 15%.

UXCam supports websites plus native iOS (including SwiftUI) and Android, React Native, Flutter, Cordova, Xamarin, NativeScript and Kotlin Multiplatform. Sensitive data is masked automatically, you can choose screenshots or wireframes, and data can be hosted in the EU, US or Saudi Arabia. Pricing is based on monthly sessions: a 14-day free trial with every feature and no credit card, then a custom quote based on your actual usage.

• Pro: Non-technical teammates create events from replays and apply them to past sessions, without waiting on developers.

• Pro: One SDK covers replay, heatmaps, funnels and Tara across apps and websites.

• Con: No permanent free plan, and prices aren't published, so you need a quote after the trial.

• Con: Built for product and UX questions rather than full-stack monitoring, so teams that need backend traces will still want an observability tool.

Fullstory

Fullstory calls itself "The Intelligent Digital Experience Company." It captures clicks, scrolls and page changes without manual event tagging, so you can search and segment sessions after the fact. Replays connect to product analytics, funnels, heatmaps and frustration signals, and StoryAI turns that behavioral data into summaries and answers so teams spend less time digging through sessions.

Fullstory grew up on the web and has since added SDKs for iOS, Android, React Native and Flutter. Mobile capture is a paid add-on on every paid plan, and the Flutter package is still in early access, with images and icons not yet captured.

Fullstory Free includes 30,000 sessions a month, 12 months of retention and up to 10 users at no cost. Business, Advanced and Enterprise plans are quote-only, and features such as StoryAI and dashboards need a paid plan.

• Pro: Retroactive search across everything captured, with no tagging plan needed.

• Pro: A generous free plan for web teams getting started.

• Con: Paid plans don't show prices, and mobile costs extra.

• Con: Flutter support is still in early access.

Contentsquare (now includes Hotjar)

Contentsquare bought Hotjar and Heap, and the Hotjar brand has now folded into it. Hotjar's site says Hotjar is now part of Contentsquare and that new Hotjar accounts can no longer be created, so new users start on Contentsquare's free plan instead. You still get the Hotjar staples (heatmaps, session replay and surveys) alongside funnels, journey analysis and AI replay summaries on paid plans.

Contentsquare covers websites and mobile apps, with SDKs for iOS, Android, React Native and Flutter that mask all content by default. It suits marketing, UX and ecommerce teams working on high-traffic websites.

The Experience Analytics free plan covers up to 200,000 monthly sessions but only replays 5% of them (10,000 at most) and keeps one month of data. Growth costs $49 a month, or $39 a month billed yearly, and Pro and Enterprise are custom. Voice of Customer (surveys) and Product Analytics are priced separately.

• Pro: Heatmaps, replays and surveys in one place, with a free plan sized for busy sites.

• Pro: Web and app coverage from one vendor.

• Con: The free plan only replays a small sample of sessions.

• Con: Separately priced modules can add up, and Hotjar customers have to move to Contentsquare.

Microsoft Clarity

Microsoft Clarity is a free behavior analytics tool that pairs session recordings with heatmaps. It flags frustration signals such as rage clicks and dead clicks, and its AI features (session summaries, an AI chat and Copilot) help you find the recordings worth watching.

Clarity started on websites and now has mobile SDKs for Android, iOS, React Native, Flutter, Cordova and Ionic. That breadth, at no cost, makes it the usual starting point for small teams and side projects.

Clarity is "free forever" with no traffic limits, and there are no paid plans. The trade-off is that there's no paid support tier to fall back on, and the analytics stay lighter than paid platforms.

• Pro: Free, with no traffic limits.

• Pro: Web and mobile SDKs plus AI summaries.

• Con: No paid plan or dedicated support.

• Con: Lighter product analytics, so many teams pair it with another analytics tool.

LogRocket

LogRocket is session replay built for developers. Each replay syncs with console logs, network requests, errors and performance data, so engineers can see what the user saw and what the code was doing at the same moment. It also includes product analytics such as heatmaps, and on the Pro plan its Galileo AI summarizes sessions and detects issues.

LogRocket records web apps plus native Android and iOS, with SDKs for React Native and Flutter. Some web features, such as dead click detection and scroll-depth filters, aren't available on mobile, according to its feature table.

LogRocket prices by sessions captured, with analytics, logs and errors unlimited. Its pricing page shows plans starting at $176 a month on an annual plan, a Core plan for under 100,000 sessions a month, plus Pro and Enterprise, and a 14-day free trial with no credit card.

• Pro: Deep technical context in every replay.

• Pro: Covers the web and the main mobile frameworks.

• Con: Built for engineers, so product and marketing teams may find it heavy.

• Con: A trial rather than a free plan.

PostHog

PostHog bundles session replay with product analytics, feature flags, experiments, error tracking and surveys in one developer-friendly platform. Replays include console logs and network requests, and AI-generated summaries point out key moments so you don't have to watch every session from start to finish.

Mobile replay is generally available on Android, iOS, React Native and Flutter. Native iOS and Android record in wireframe mode by default and can switch to screenshots, while React Native and Flutter always record screenshots.

PostHog's pricing gives you 5,000 web recordings and 2,500 mobile recordings free every month. After that, web recordings start at $0.005 each and mobile recordings at $0.01 each, with lower rates at higher volume.

• Pro: Transparent usage-based pricing with a free monthly allowance.

• Pro: Replay, flags, experiments and analytics share one data set.

• Con: Built for developers, so non-technical teams may need help with setup.

• Con: Web and mobile recordings are billed separately, and mobile costs more per recording.

Amplitude

Amplitude is an event-based product analytics platform (funnels, retention, cohorts and journeys) that added Session Replay so you can jump from a chart to the sessions behind it. Replays are synced with the event stream, and the same platform covers feature flags, experiments and in-app guides.

Session Replay installs through Amplitude's SDKs for browsers, Android, iOS and React Native (in beta), with a separate Flutter SDK. Because the analytics run on tracked events, it works best for teams that already have, or plan to build, a solid tracking plan.

Amplitude's free plan includes 2 million events and 10,000 session replays a month with no time limit. Plus starts at $0 and scales with event volume, and Growth (20,000 replays) and Enterprise (50,000 replays) are custom-priced.

• Pro: Deep event analytics with replay attached.

• Pro: A generous free plan with no time limit.

• Con: Event instrumentation takes engineering time to set up and maintain.

• Con: Pricing follows event volume, so costs grow as you track more.

Mixpanel

Mixpanel is an event analytics platform for funnels, retention, segmentation and cohorts, with session replay and heatmaps added on top, so you can watch the sessions behind the numbers in a report.

Session Replay supports web, iOS, Android and React Native, plus Electron desktop apps. Flutter isn't on the list of supported platforms.

Mixpanel's free plan includes 1 million events and 10,000 session replays a month. Growth starts at $0 with 20,000 replays included and paid event tiers from $100 a month billed yearly, and Enterprise is custom. Pricing is based on events, not seats.

• Pro: Strong funnels and retention with replays close at hand.

• Pro: A free plan that includes 10,000 replays.

• Con: Needs a tracking plan and developer time to get right.

• Con: No Flutter replay support.

Datadog

Datadog is a monitoring and observability platform for engineers, covering infrastructure, application performance and logs. Session Replay is an add-on to its Real User Monitoring (RUM) and Product Analytics, so a replay sits next to the errors, traces and backend signals from the same moment.

Browser replay is joined by Mobile Session Replay for native Android and iOS, Kotlin Multiplatform, React Native and Flutter. It's a strong fit if your engineers already live in Datadog and want user context inside the same tool.

Datadog's price list shows Session Replay at $2.50 per 1,000 sessions a month billed annually ($3.60 on demand), on top of RUM Measure at $0.15 per 1,000 sessions or RUM Investigate at $3 per 1,000 sessions. A free trial is available.

• Pro: Replays tied to full-stack telemetry.

• Pro: Broad mobile framework support.

• Con: Designed for engineering teams, so product teams may find it complex.

• Con: Costs stack up across RUM, replay and other products.

Sentry

Sentry is an error monitoring and application performance tool, and its session replay exists to explain those errors. Replays are linked to crash reports, network requests and console entries, so engineers can see what the user did right before something broke.

Mobile replay supports Android, iOS, React Native and Flutter, alongside the web. Its privacy defaults are strict: mobile replay redacts all text and images unless you change the settings.

Sentry's pricing includes 50 replays on each self-serve plan: Developer (free), Team ($26 a month billed annually, or $29 monthly) and Business ($80 a month billed annually, or $89 monthly). Enterprise is custom.

• Pro: Replay sits inside a mature error-monitoring workflow.

• Pro: Strict privacy defaults on mobile.

• Con: A small replay allowance on standard plans.

• Con: No funnels or heatmaps for UX and product analysis.

Glassbox

Glassbox is a digital experience analytics platform for large enterprises that pitches itself as "where optimization meets security." It offers session replay, journey analysis and AI-driven insights through its Insights Assistant, and its security features include AI-driven help with stopping fraud attacks.

Glassbox covers websites and native mobile apps, and describes itself as "a mature, proven analytics tool for native mobile apps." It tends to suit enterprises that need strict security and compliance controls more than fast self-serve setup.

Glassbox doesn't publish prices. Its plans page lists packages for production operations, marketing and product teams, priced by package, data retention and session volume (web or app), and you contact sales for a quote.

• Pro: Security and compliance are central to the product.

• Pro: Web and native app coverage in one platform.

• Con: Custom pricing only, with no free plan.

• Con: More platform than most small teams need.

Mouseflow

Mouseflow is a website behavior analytics tool built around conversion work. It combines session replay with click, scroll and movement heatmaps, funnels, field-by-field form analytics, friction detection and feedback surveys.

Mouseflow is for websites only and doesn't record native mobile apps. It suits ecommerce and marketing teams that want to find where visitors drop out of forms and checkouts.

Mouseflow's pricing starts with a free plan for 500 sessions a month. Paid plans start at €25 a month billed annually (€39 month to month) for 5,000 sessions, and Advanced costs €109 a month billed annually for 25,000 sessions. Essential and Advanced come with a 14-day free trial.

• Pro: Strong form and funnel analytics for websites.

• Pro: Published prices and a free plan.

• Con: No native mobile app support.

• Con: Low session caps on entry plans.

FullSession

FullSession describes itself as "AI-native digital UX intelligence for revenue focused teams." It combines session replay with heatmaps, funnels, error alerts and feedback, and its Lift AI ranks friction points by their likely business impact.

It now covers mobile apps as well as websites, with separate mobile session replay plans, though its site doesn't list which mobile frameworks it supports. Check SDK coverage for your stack before you commit.

FullSession's pricing includes a free plan with 1,000 sessions a month. Web plans start at $49 a month for 10,000 sessions ($39.20 a month billed annually), mobile plans start at $109 a month, and paid plans come with a 14-day free trial.

• Pro: Fully published prices for web and mobile.

• Pro: Friction points ranked by business impact.

• Con: Mobile framework coverage isn't documented on its site.

• Con: Mobile plans cost more than web plans at the same session volume.

OpenReplay

OpenReplay is an open-source session replay suite you can host on your own servers, which keeps user data inside your infrastructure. Replays come with developer tools for debugging, such as network and console logs, and privacy controls for sanitizing sensitive data.

It's strongest on the web. OpenReplay also offers iOS, Android and React Native SDKs, which its docs mark as beta.

The self-hosted open-source edition is free, though you run and pay for the infrastructure. OpenReplay's pricing page lists a fully managed Dedicated cloud from $199 a month with a 7-day free trial, a usage-based Serverless option and custom Enterprise pricing.

• Pro: Full control over where data lives.

• Pro: No license fee for the open-source edition.

• Con: You need engineers to deploy and maintain it.

• Con: Mobile SDKs are still in beta.

How to choose the right session replay tool

Start from the questions you need answered, not the feature list. These six checks rule out most tools quickly.

1. Decide who owns the tool

A product manager asking why users drop off needs funnels and heatmaps tied to the replay. A developer chasing a crash wants console logs, network requests and traces. On this list, UXCam, Fullstory, Contentsquare, Amplitude and Mixpanel lean toward product teams; LogRocket, Sentry, Datadog and OpenReplay lean toward engineers; PostHog sits in between.

2. Match your platforms

Do you have a website, a mobile app or both? Many replay tools started on the web and added mobile later, which can mean laggier playback, missed gestures and support for native iOS and Android only. If you build with Flutter or React Native, confirm the SDK supports it, check how much it adds to your app size, and test it on your busiest screens.

Also check the capture method. Screenshots show exactly what the user saw, including images and colors, but produce larger files. Wireframes are lighter and hide content by design, but can miss animations and custom UI. Some tools offer only one; others, including UXCam, let you choose.

3. Check who can create events and filters

Replays are only useful when you can find the right ones. With event-based tools, a developer usually defines each event in code, and new events only apply to sessions recorded afterward. Tools with autocapture record everything from day one and let non-technical teammates define events and filters later, including on sessions you already have.

4. Review privacy and compliance controls

Look for masking that's on by default, options to blur or hide specific screens, a signed data processing agreement (DPA) and hosting in the region your customers and legal team require. Tools vary here: Sentry and Contentsquare mask all mobile content by default, OpenReplay can be self-hosted, and UXCam offers hosting in the EU, US or Saudi Arabia. Regulations like GDPR and CCPA apply to replay data just as they do to any other user data.

5. Understand the pricing model

Session replay is priced by recorded sessions (UXCam, LogRocket, Mouseflow, FullSession), by recordings with a free allowance (PostHog), by tracked events (Amplitude, Mixpanel), or as part of a monitoring plan (Datadog, Sentry). With session-based pricing, you can ask as many questions as you like about sessions you already recorded. With event-based pricing, the bill grows as you track more. Also check whether onboarding and live support cost extra.

6. Test with your own data

Most tools offer a free plan or trial. Install two or three on a slice of real traffic, check how accurate the replays are on your trickiest screens, and time how long it takes someone outside engineering to answer a real question.

Best practices for implementing session replay tools

Session replay pays off when you use it with a plan. These five habits help teams get value from it quickly.

1. Set clear goals

Before you start, define what you want to achieve with session recording tools. Are you aiming to reduce your bounce rate or increase conversions? Maybe you want to identify where users drop off during the checkout process.

By setting clear objectives, you can focus your analysis and measure success more effectively. For instance, if your goal is to improve conversion rates, you'll know to concentrate on sessions where users abandon their carts.

2. Prioritize privacy

Ensure that you mask sensitive data like personal information, credit card details, and passwords. Most session replay tools offer data masking features to protect user privacy.

Masking keeps you in line with regulations like GDPR and CCPA and shows users you take their data seriously.

3. Use segmentation

Not all users interact with your site or app the same way. Use segmentation to focus on specific user groups for more targeted insights. You might segment users based on location, device type, or behavior patterns.

For example, if mobile users are experiencing more issues than desktop users, you can isolate those sessions to identify mobile-specific problems. Segmentation allows you to tailor improvements to specific audiences.

4. Review sessions regularly

Make session data analysis a regular part of your routine. Scheduling consistent reviews helps you stay updated on user behavior and spot trends or issues as they arise.

Set aside time each week to go through session recordings and heatmaps, so new problems surface before they show up in your conversion rate.

5. Act on insights

Insights are only valuable if you act on them. Once you've identified areas for improvement, implement changes and monitor the results. This could involve redesigning a confusing navigation menu or simplifying a complex form.

After making changes, continue to use your session replay tools to see how users respond. This ongoing cycle of analysis and action helps you refine your platform continually.

Conclusion

The right session replay tool depends on who will use it and what you build. If you need a free starting point, Microsoft Clarity covers the basics on web and mobile. Engineering teams debugging errors will feel at home in LogRocket, Sentry or Datadog, and teams already invested in event analytics can add replay in Amplitude or Mixpanel.

If you're a product or UX team that needs answers across a mobile app and a website without waiting on developers, UXCam finds the friction for you, shows you the sessions behind it and helps you measure the fix. Try UXCam free for 14 days or request a demo.

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